Chesapeake Collision Huntingtown
In operation 28 years, 27 years at this location.
Proudly veteran-owned and operated for over 20 years. Safety and quality: the considerations that matter most when purchasing a vehicle are also the considerations that matter most when choosing where to take that vehicle after an accident. Chesapeake Collision is committed to infusing safety and quality into each repair, be it a straightforward glass replacement or a complex frame repair. Guaranteed workmanship completed by experienced technicians using the latest auto service repair equipment and techniques is what we provide for our customers. Restore your vehicle with auto body repair services from our four Maryland-based locations in Huntingtown, Glen Burnie, Pasadena, and Randallstown.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful! My truck looks fantastic!
Customer Service - 5.0/5.0 -
Very thorough.
Returned Clean
My Experience - 5.0/5.0 -
Fast , accurate, fairly priced and professional. Will always come back. Very satisfied
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Appreciated the app to receive updates. When I did have questions. Staff was responsive.
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 2.0/5.0 -
I wanted other work done and wanted an estimate on that wok. Never got the estimate
Customer Service - 2.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Courtney & the text messages I received kept me well informed. And my car was ready a week earlier than expected.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very efficient and high quality workmanship!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All repairs appear to be of good quality and attention given to detail. Very efficient and kept informed of status through the repair process.
Customer Service - 5.0/5.0 -
Excellent customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
very satisfied with the work that you guys did I would definitely come back. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Job an awesome customer service…
Customer Service - 5.0/5.0 -
Great customer service always..
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied
Customer Service - 5.0/5.0 -
Very good
Returned Clean
My Experience - 5.0/5.0 -
I’ve been a customer since 1998 and have never been disappointed! Thank You!!!
Likely to Recommend - 5.0/5.0 -
Good repair shop
Repair Quality - 5.0/5.0 -
Good customer service. Satisfied with the repairs
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
I would think twice before recommending this shop due to the lack of communication, the long wait for repairs and needing to return for obvious tweaks and cleanup.
Repair Quality - 4.0/5.0 -
Upon pickup there was a door that needed to be adjusted. It was raining when we picked up but the needed adjustment was very plain to see. Later in clear sunny weather we noticed we will need to return for an apparent over spray on the chrome trim. The color match seems to be good and the parts that were replaced seem to be of good quality.
Customer Service - 2.5/5.0 -
Communication needs to be improved. If your shop is overloaded, service is questionable and time frames elongated. First, we had to wait 3 weeks before we could drop off our vehicle on Monday March 16 and then it sat out front for a week. When we called four days after drop off to inquire about the estimate there was no estimate done. We only spoke with the customer service representative. She never had any answers for us and said she would call us back but didn't. After 10 days I called to request the estimate, then after 14 days I had to request the estimate be sent to the insurance company because they had not received it. After 3 weeks we were told a part (uniside) that was needed wouldn't be available to them for 2 weeks. We were told the estimated completion date would be May 1, then we were told May 8. We were going out of town on the 8th and asked if it might be ready on the 7th. The customer service representative said she would call us back about the pickup but never did. Because our insurance paid rental car had completed it's allotted time we incurred the debt of a second rental car for the weekend. Something changed in May and the customer service representative we were speaking with was no longer available. It took over 2 months from the time of the accident to the time of repair completion and we still had to return for finish work.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and customer service!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
My whole family goes there due to the all around amazing service!
Repair Quality - 5.0/5.0 -
Amazing!
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
My Experience - 5.0/5.0 -
My car looks great 👍👍
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job.very satisfied.
Customer Service - 5.0/5.0 -
They did a great job 👍
My Experience - 5.0/5.0 -
Absolutely outstanding experience with Chesapeake Collision. Ashley Owens and her team provided top-tier customer service from start to finish. They kept me updated throughout the entire repair process, answered every question professionally, and made everything stress-free. The quality of the repair work was excellent — my car came back looking brand new. You can tell they genuinely care about their customers and take pride in their work. Fast, professional, honest, and reliable. I highly recommend Ashley Owens and the entire Chesapeake Collision team to anyone needing collision repairs or body work. 5 stars all the way!