Chesapeake Collision Glen Burnie

4.6 (2,327reviews)
93%
89 Dover Road NE,  Glen Burnie,  MD  21060
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Shop AssistantSparkles

In operation 28 years, 7 years at this location.

Proudly veteran-owned and operated for over 20 years. Safety and quality: the considerations that matter most when purchasing a vehicle are also the considerations that matter most when choosing where to take that vehicle after an accident. Chesapeake Collision is committed to infusing safety and quality into each repair, be it a straightforward glass replacement or a complex frame job. Guaranteed workmanship completed by experienced technicians using the latest auto service repair equipment and techniques is what we provide for our customers. Restore your vehicle with auto body repair services from our three Maryland-based locations in Huntingtown, Glen Burnie, and Randallstown.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Tesla

Reviews (2,327)

Customers say
Overall Customer Satisfaction
Customers consistently praise the excellent customer service, with staff being described as friendly, professional, and helpful throughout the repair process. The quality of repairs receives high marks, with many noting their vehicles look brand new after service. Communication stands out as a major strength, with customers appreciating regular text updates and being kept informed at every step. Timeliness shows mixed feedback - while some customers received their vehicles ahead of schedule, others experienced delays due to parts availability or weather, though most understood these were beyond the shop's control. The shop's attention to detail, including cleaning vehicles before return, is frequently mentioned as an appreciated extra touch.
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"... great hands. When I got my vehicle back, I was amazed—you couldnt even tell it had ever been damaged. The repairs were completed in just four days, which ..." Read more
"The folks at Chesapeake Collision brought our hail damaged and keyed car back to pristine condition! Truly amazing job! So good that we brought in another ..." Read more
"Excellent job"
"Excellent work. Repairs done like car came brand new out of the factory."
"... entire process was seamless from start to finish. I received regular text and app updates at every step, which kept me informed and reassured throughout ..." Read more
"They did great work and kept constant communication on the status of my vehicle."
"great about communicating progress"
"I was surprised how well I was kept up to date about my vehicle being repaired!"
"Communication was shockingly bad."

My Experience

I appreciate the quick turnaround and the great customer service.

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Repair Quality

Kept me up to date, my car looks great

Customer Service

Great

My Experience

I am going back to the facility this morning to point out all the mistakes that need to get fix.

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Repair Quality

Customer Service

Returned Clean

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Returned Clean

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Returned Clean

My Experience

Fantastic communication, easy drop off and pick up. Repair seems perfect!

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My Experience

car was fixed great thank you

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Customer Service

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They kept me informed every step of the way

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My Experience

Prompt service, great communication 😊

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Repair Quality

Repair done in a timely manner and I was keep up to date on on the progress .

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My Experience

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Customer Service

Returned Clean

My Experience

Don’t recommend, never was updated on my car.

My Experience

Great work and communication throughout the whole process.

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Repair Quality

They did great work and kept constant communication on the status of my vehicle.

Customer Service

Great customer service and communication.

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Returned Clean

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Repair Quality

Everyone was very helpful

Customer Service

My Experience

My experience with Chesapeake Collision in Glen Burnie has been a completely positive endeavor. All personnel I dealt with were very professional and courteous. They were extremely compassionate to my needs and feelings throughout some difficult times in my life. I would definitely give them the highest rating and recommend them to all I come in contact with. A special THANK YOU to ROB !