Chilton Auto Body San Mateo

My Experience - 5.0/5.0 -

Informative and timely. Clean shop and office area. People were very helpful thank you!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Repair was excellent. Customer service was among the best I’ve experienced. Everything was great but my car was dusty. I was expecting to have my car cleaned. The team was great. They drove me to the Enterprise Center. I would use them again in a heartbeat.

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I'm satisfied thus far. We are waiting for a part to be manufactured and sent for installation

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

I am extremely satisfied with Chilton. I was rear ended and they did a great job repairing my bumper. I also appreciate that they dealt with the insurance company and I was able to get my car back right after it was fixed. Kudos to the people and their service. Thank you!

My Experience - 5.0/5.0 -

Both Jimmy & David were great .

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Very satisfied with Chilton in San Mateo

Repair Quality - 5.0/5.0 -

Great workmanship and they kept me in the loop for the duration of the work.

Customer Service - 5.0/5.0 -

Gotta like Dave🤙

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great communication! Very friendly. Very accommodating. Did exceptional work in my car. They went above and beyond what was needed. Great place. Next accident, Chilton is where I’m going!

Customer Service - 5.0/5.0 -

Very friendly with great communication.

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My Experience - 5.0/5.0 -

estoy encantada por el gran trabajo muy amable las personas

My Experience - 5.0/5.0 -

I had an excellent experience with the San Mateo location and my service rep David! The team was incredibly kind, honest, and easy to get in touch with. Their reputation is well-deserved, and this location exceeded my expectations in every way. Highly recommend if you’re looking for trustworthy, professional service.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I had a great experience with this auto body shop. The team was incredibly nice, honest, and easy to work with from start to finish. Everything was completed on time, which I really appreciated, and the whole process felt smooth and stress-free. My service agent, David, was especially helpful—communicative, straightforward, and clearly had my best interest in mind. I wouldn’t hesitate to come back or recommend them to others.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

David and Jimmy were patient and thoughtful and proactive

My Experience - 5.0/5.0 -

Phenomenal job on the car can’t even tell anything was ever wrong with it!

My Experience - 5.0/5.0 -

Excellent repair - estimated completion date spot on. Could not be more satisfied

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Updates as work progressed is helpful to know. Clear communication with AAA was super helpful

Likely to Recommend - 5.0/5.0 -

Already did refer someone

Repair Quality - 5.0/5.0 -

Looks as good as new

Customer Service - 5.0/5.0 -

Quick repair time, kept in loop throughout my repair process through messages. Clear communication and customer service

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Very happy with the service I received. Communication was clear and timely. Options were discussed with transparency. I will use Chilton again without aby reservations. Thank you for your excellent service!

My Experience - 5.0/5.0 -

Good customer service

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Excellent

Returned Clean

My Experience - 5.0/5.0 -

Good job. Krpt us posted on progress.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Good quality work. They kept us apprised of progress and finish date. Car looked great when repairs completed.

Customer Service - 5.0/5.0 -

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Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

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