Chilton Auto Body San Mateo

4.9 (2,307reviews)
97%
401 1st Ave,  San Mateo,  CA  94401
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Shop AssistantSparkles

In operation 12 years.

At Chilton Auto Body San Mateo, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in San Mateo, CA provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,307)

Likely to Recommend

Repair Quality

Agradecido por su atención

Customer Service

Excelente

My Experience

Good communication friendly service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Chilton needs to implement better training for the shop, front office and customer -facing staff.

Customer Service

If it were not for Ronnie intervening and taking responsibility for supervising this score would have been a 1 or 2.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Service was excellent!

Customer Service

Returned Clean

My Experience

Lester is excellent in providing customer service. He gives a good estimate of the repair job length. He sets up the communication so that I have full visibility about the progress. He delivers the car ahead of schedule. The quality is great. And then he takes care of my car rental return and all the insurance paperwork. It gives me peace of mind ! Great job, team!

Likely to Recommend

Repair Quality

Lester provides excellent customer service. The repair is ahead of estimated schedule and the quality is great. He also takes care of car rental return. The communication is great, giving me full visibility and thus peace of midn

Customer Service

See above

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great work, thanks

Likely to Recommend

Repair Quality

Great work, thank you

Customer Service

Returned Clean

Likely to Recommend

For sure

Repair Quality

Great service and good work

Customer Service

Good service and work truck looks great

My Experience

Chilton was very thorough and our car looks wonderful. Also appreciated that Chilton took the time to keep us apprised if the car’s status while in the shop Thank you!

Likely to Recommend

Repair Quality

As I mentioned in my previous comment I was very happy with Chilton’s work on my car. They were very thorough and kept us apprised of the car’s status. Very easy to deal with and good communication.

Customer Service

Only dealt with Lester, who was very informative and a good communicator

Returned Clean

Likely to Recommend

Absolutely!

Repair Quality

Excellent above and beyond service!!!

Customer Service

The staff is exceptional in relating every detail of the process and making sure our car was completed on time looking like new inside and out.

Returned Clean

Likely to Recommend

Repair Quality

They called telling me to bring my audi in for the appointment I scheduled......I told them I don't own an audi. They said they'd call me back the next day and I never received their phone call. They got the wrong details under my name

Customer Service

Returned Clean

My Experience

Likely to Recommend

Without hesitation

Repair Quality

Great Job!!!! Looks like iit just came off The showroom floor.

Customer Service

Great customer service !!!!

Returned Clean

My Experience

Service was 5 out of 5 stars. Very friendly atmosphere. Wonderful staff

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very friendly staff. Treated me with respect and professionalism. My second time at this location. I would recommend them to everyone!

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Lester was great

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great service and excellent quality

Likely to Recommend

Already spread the word to my crew

Repair Quality

Awesome work. Great communication too. Better than new!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Lester was wonderful and his colleague was also very friendly.

Returned Clean