Chilton Auto Body San Mateo

My Experience - 5.0/5.0 -

Excellent excellent service! Lester assisted me with my car repair. He is a true professional. His staff were also knowledgeable and professional. My car looks brand new! The bumper replacement was done quickly and the paint matches exactly!! I highly recommend Chilton San Mateo.

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

All was good although there were parts delay but understandable this is not Chilton body shop has control of it.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

I was satisfied with the work although it took a few more days due to parts delay but the work was very well done.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I had an excellent experience with Chilton Body Shop. Lester was very friendly and made the whole process easy for me. My car was repaired beautifully, and they even washed it—making it look just like new again. Overall, the service was outstanding, and I would highly recommend Chilton to anyone in need of body shop work for their car.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

I would recommend you to all my friends.

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

They went above and beyond! I couldn't be more happy with the service I received.

Returned Clean

My Experience - 5.0/5.0 -

Really professional, I appreciate the detailed work. Very happy!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Professional, great work and done same week. I also liked the text communcations which kept me updated.

Customer Service - 5.0/5.0 -

Lester was a great communicator.

Returned Clean

My Experience - 5.0/5.0 -

Such a great experience at Chilton! The manager was super kind and explained everything really well and the car looks amazing now! Thank you all!

My Experience - 0.0/5.0 -

The old guy with gray hair and glasses is a scammer trying to get me to pay when the insurance already paid and he sent me an invoice stating I owe nothing and threatened to not release my car. I’m going to write all kinds of reviews on every social media about how horrible he is and not to take your car there and all my friends and family will post terrible reviews as well. That guy needs to learn how to treat people however Miguel was wonderful respectful and very helpful.

Likely to Recommend - 0.5/5.0

Repair Quality - 1.0/5.0 -

Lester is rude and a scammer tried to get me to pay even after the insurance paid and threatened to keep my car. Miguel was wonderful and respectful.

Customer Service - 1.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Front desk staff are great

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great work and great service

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Thanks for the job well done with excellent service.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They did an amazing job in a timely manner and were very good about communicating any changes or delays.

Customer Service - 5.0/5.0 -

Very helpful and good follow through.

Returned Clean

My Experience - 5.0/5.0 -

They did a great job. Sparkles just like new. Plus the owner has lived in the area a long time, like myself, so we had plenty to talk about. Very nice people there. Shout out to Sonny too.

Likely to Recommend - 5.0/5.0 -

The people were great. The job was done professionally and with friendly folks keeping me updated.

Repair Quality - 5.0/5.0 -

Great service, great work, ok price. The price was quite reasonable actually. Only free would have made it great. lol But seriously, they did a really fantastic job! No complaints!

Customer Service - 5.0/5.0 -

They were great. Returned the car to me when they said they would and it looks brand new! Great job.

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

The updates on the repair via text were greatly appreciated.

Customer Service - 4.5/5.0 -

Very personable and prompt with getting us in and out.

Returned Clean

My Experience - 5.0/5.0 -

Good work !

My Experience - 5.0/5.0 -

It could not have been better.

Likely to Recommend - 5.0/5.0 -

They're the best, and I've had experience with others.

Repair Quality - 5.0/5.0 -

Appears perfect.

Customer Service - 5.0/5.0 -

It literally could not have been better.

Likely to Recommend - 5.0/5.0 -

Easy to work with, communicative, skilled.

Repair Quality - 5.0/5.0 -

Consistent communication and updates. Friendly, compassionate staff.

Customer Service - 5.0/5.0 -

Walked us through the project thoroughly.

Returned Clean

My Experience - 5.0/5.0 -

Thank you Lester for always coming to my rescue! You kept me up to date before and during the process. I appreciate all that you and your team have done. Bravo!

Likely to Recommend - 5.0/5.0 -

Yes singing praises to all who will listen

Repair Quality - 5.0/5.0 -

Car looks great. I’ll bring it in next week for a minor tweak. But overall very satisfied with this whole process.

Customer Service - 5.0/5.0 -

100% grateful for everything

Returned Clean