Chilton Auto Body San Rafael
In operation 24 years.
At Chilton Auto Body San Rafael, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in San Rafael, CA provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 5:30 pm |
| Tue | 7:00 am - 5:30 pm |
| Wed | 7:00 am - 5:30 pm |
| Thu | 7:00 am - 5:30 pm |
| Fri | 7:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Went to pick up my repaired vehicle at around 4 pm after full 10-day repair period. Upon inspection right at the auto shop, noted technician did not complete the repair properly. Technician left already, so I have to go back to get them addressed again. Very disappointed and unsatisfied with this experience and the quality of work provided.
My Experience - 5.0/5.0 -
- On time with delivery! - Kept up to date on progress - Brian helped get my car back to my by taking my rental car back - car was spotless when I got it back - some small scratches on the car were also cleaned up - totally unexpected! - THANK YOU! - Oh, and j love Dante!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Above and beyond customer service. They did everything right. They even had my car come back in better shape than before it was dinged up. They cleaned the inside and touched up some old scratches.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair was perfect, and quick. Very accomodating and the car was parkly clean at pickup.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and value!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Chilton communicated frequently, they were easy to work with the insurance, it was done on time and looks great. Would def recommend!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you so much for doing such a great job restoring my vehicle! I really appreciate your professionalism and expertise!
Likely to Recommend - 5.0/5.0 -
I appreciate Chilton's repair of my vehicle and also the communication regarding timing of the repair.
Repair Quality - 5.0/5.0 -
Yes, I am completely satisfied. I wanted to mention the repair took longer than the initial estimated date because they were waiting on a part (paint color). Ann
Customer Service - 5.0/5.0 -
Kaitlyn and Brian at Chilton were super-helpful with the repair of my car. They kept me informed of the repair progress, and assisted with the referal to Enterprise for a car rental. With the repair, my car looks brand new!! I am very happy with the service and the repair! Sincerely, Ann Huseman
Likely to Recommend - 2.5/5.0 -
Don’t know.
Repair Quality - 2.5/5.0 -
I know it’s not your fault, but you are on the front lines for a terrible supply chain by Kia. Waiting 11 days for a window replacement was brutal.
Customer Service - 3.0/5.0 -
Text updates were misleading about actual progress on repair. Office staff were very good.
My Experience - 5.0/5.0 -
Just the friendliest people ever.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Finished early
My Experience - 5.0/5.0 -
Super friendly and helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quality of the repair was above and beyond. The shop was also clear about the repair process and staying in touch
Customer Service - 5.0/5.0 -
Both Gustavo and Brian were friendly and helpful with parts of the repair process
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
We asked if the car could be done as we were traveling to Arizona for the holiday. They said they were not sure, but they were able to finish it. Much appreciated.
My Experience - 5.0/5.0 -
Very professional service, minimal wait time, thorough work, perfect paint blending on a unique color (moonstone gray), clear, frequent communication, delivered 2 days earlier than expected.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Clean, professional work. Excellent communication throughout.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Brian and team did great job - not only on the car ; but kept us informed via Texts and calls. Top notch service
Customer Service - 5.0/5.0 -
See prior comments
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You guys did an incredible job!
Customer Service - 5.0/5.0 -
Your staff is amazing