Chilton Auto Body Santa Clara
In operation 14 years.
At Chilton Auto Body Santa Clara, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Santa Clara, CA provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 5:30 pm |
| Tue | 7:00 am - 5:30 pm |
| Wed | 7:00 am - 5:30 pm |
| Thu | 7:00 am - 5:30 pm |
| Fri | 7:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The car repair turned out great, and I’m very happy with the quality of the work. The only downside was the long lead time—it took more than four weeks after dropping off the car to receive the estimate. Other than that, the overall experience was excellent.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0 -
Quality of work was good. But it took way longer than quoted.
Repair Quality - 5.0/5.0
Customer Service - 2.0/5.0 -
Delays in original estimate for completion time. Initially was told 5 days. The supplemental was not submitted until over 1.5 weeks after dropping off the vehicle. total took 3 weeks. Repeatedly called the center for an update but received vague or inaccurate time estimates.
My Experience - 5.0/5.0 -
Thank you for a job well done and ahead of schedule.
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0 -
Fixed the damaged/accident part well, but neglected rock chip area around it. Now the rock chip area has a “bubble appearance”
Customer Service - 4.0/5.0 -
Would be nice if I was contacted prior to the fix about the rock chip area to have that fixed as well. We could have arranged where that section could be compensated from my end.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Experience was smooth and repairs were quick!
My Experience - 0.0/5.0 -
I picked up my model 3 Tesla on 06/24/26 at 1700 hours from your guys shop and the headlight that you replaced does not turn off. I got home at 1800 hours and turned off the car normally but the headlight in the right hand side does not turn off and It's been draining my battery significantly and has been affecting the health of my 12V. After the scheduled estimate time for completion of this work being delayed and not being done correctly I'm very disappointed in the quality of work given back to me. At 0100 hours, 7 hours after picking up my car I was able to finally somewhat fix the light after attempting various manual resets and headlight adjustment methods to the car. In that time frame my battery life went from 48% - 23% while on idle, the battery was left powering and keeping the light that was stuck being on the whole time. Also another major issue is the alignment to the cars steering is way too heavily to the right to the point where it's uneasy to drive the car if your hand leaves the steering wheel. It doesn’t seem that my vehicle was properly checked before giving it back to me and I have a very important drive I have to make on the 06/26/26. I will be coming In At 06/25/26 for these issues to be Resolved under the lifetime warranty and will be expecting priority on this matter as the car had been delayed a day already. Respectfully, Aryan Ban.
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The service has been very smooth for the last 3 repairs I’ve had with Chilton. The parts ordering and repair went well. The staff is responsive and helpful! Thank you!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Professional, friendly, and efficient service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thanks for keeping me up to date with the vehicle repair status. Job well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I liked the status updates on a timely manner.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
V satisfied with the outcome.
Repair Quality - 5.0/5.0 -
Getting parts from Lucid took a while but the work was completed according to promised timeline and looks good.
Customer Service - 4.5/5.0 -
Overall great. Only tweak might be some proactive reaching out during some of the delays from Lucid as rough time estimates blew by (I had to reach out to get status updates a couple of times).
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Team kept me in the loop on the progress. However, I was told it was done but when I came to pick up the car in the morning, I was told to wait more time due to some late issues seen. I was glad they found the issue and address it, but I would have preferred this issue was found before informing me the car was ready so I wouldn't have had to wait as it created some minor inconvenience in my schedule.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 2.0/5.0 -
Poor communication of when the work was completed. Instant message alerts & real times did not match
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They completed the repair in a timely manner. Everything was very easy and they worked around my needs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
So far had to come in twice due to accidents and I feel assured that when I drop it off the car will be fixed + I'll come back to the car better than when I dropped it off.