Chilton Auto Body Santa Rosa

4.9 (983reviews)
98%
1600 Piner Road,  Santa Rosa,  CA  95403
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Shop AssistantSparkles

In operation 4 years.

At Chilton Auto Body Sata Rosa, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Santa Rosa, CA provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (983)

Likely to Recommend

Repair Quality

They were AWESOME!

Customer Service

Great communication, pleasant, friendly, helpful staff

Returned Clean

My Experience

My car looks outstanding, like nothing happened!!! Thank you, each so much for all your hard work, expertise, professionalism, and compassion. It was of course an emotional/stressful experience, and your caring and compassionate attitude really made a huge difference. Thank you so much!

Likely to Recommend

Repair Quality

They did an outstanding job!

Customer Service

All staff were very caring, compassionate, and professional.

Returned Clean

My Experience

Overall, an excellent experience from start to finish. We appreciated Vicente for his efficient yet calming support at intake, Victoria for her clear communications regarding estimates and repair progress, and both Victoria and Jordan for reviewing the completed repairs and addressing all of our questions and concerns. The repairs were completed quickly and to our satisfaction. Thank you!

Likely to Recommend

We would recommend highly, and would return to Chilton ourselves!

Repair Quality

Customer Service

10+! Vicente, Victoria and Jordan provided excellent customer service.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

I was very happy with the prompt appointment to estimate the repair of my truck. The work was done perfectly on time, and exceeded my expectations for quality. I appreciated the attention to detail, and the bonus of finding my entire vehicle cleaned.

Likely to Recommend

Repair Quality

Very nicely done

Customer Service

The office staff was friendly, efficient, and professional. When I brought the truck for the repair appointment I was greeted and the paperwork was ready. The work was completed in the estimated time. The finished results are perfect and my entire truck was cleaned and detailed. Very happy

My Experience

This was the second time we have had the pleasure of Chilton working on our car. Victoria and Vicente are capable, kind, and very helpful. Jordan did a great job of keeping us informed at all times. He is very thoughtful and a good communicator. The quality of their work is of the highest and our car looks like new! We thank all of them for making our bad experience easy to accept.

Likely to Recommend

We would recommend this shop to anyone. This was our second experience at this shop because our first experience was so positive. Victoria and Vicente are very helpful, capable, pleasant and very caring people who made you feel at ease. You knew you could trust them. Jordan always kept us informed on the progress of the job and was most thoughtful. The entire crew must be excellent and knowledgeable and have pride in their work for the car to leave their shop looking like new.

Repair Quality

Customer Service

Returned Clean

My Experience

They did excellent work when up and beyond when they detail my car and washed it they made my car in the brand new. And they were quick and efficient. Excellent surface.

Likely to Recommend

Repair Quality

Customer Service

Excellent service, My car looked brand new. I highly recommend this place

Likely to Recommend

Repair Quality

Customer Service

Clean

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

They where great, car came back perfect clean and fast

Likely to Recommend

Repair Quality

Customer Service

Quick and easy, they did a great job

My Experience

We are happy with the great job Of Chilton Autobody did to repair my Acura. We will recommend to friends and family. Excellent job and great customer service.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I would recommended 100%

Repair Quality

Customer Service

Everyone made everything to go smoothly and easy. Communication was awesome!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I’ve now taken my van to Chiltons for repair twice and experienced excellent service both times. The team is great - so friendly and helpful. I’ve been very grateful for the clear and frequent communication and the fabulous work done to get my van looking great again.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent job. I was kept updated throughout the process and my car was fully detailed when I picked it up. Chilton does good work. I will definitely recommend.

Likely to Recommend

Repair Quality

Customer Service

Just a great job all around. Good communication and updates

Likely to Recommend

Repair Quality

Customer Service

This was the second time I have used Chilton Santa Rosa. They are absolutely wonderful! Very communicative, friendly, knowledgeable, and kind. Car repairs are never fun, but Chilton Santa Rosa made me feel calm and confident, start to finish. Shout out to Victoria, especially. She is the best! Oh, and my car was absolutely sparkling clean when I picked it up!

Likely to Recommend

Very relieved to have found this shop to do our repairs. We will definitely return should the need arise.

Repair Quality

Excellent Service! Very impressed, and very satisfied.

Customer Service

Every employee was polite, knowledgeable, and thorough.

Returned Clean

My Experience

Excellent and prompt service.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I found out about Chilton from the insurance company of the person that hit my car, after reading many glowing reviews about their service I decided to give them a try. They really lived up to their reviews! The service was great, staff very friendly and kept me updated on the work. They were organized and had my repairs done quickly and the car looks beautiful! Having my rental car delivered and picked up from Chilton made for a much easier experience as well. I figured they would wash the outside of my car but they did the inside too which was a very nice surprise! I wouldn’t hesitate to use them again!

Likely to Recommend

Repair Quality

Customer Service

Car looks great, they were fast and easy to work with. Would use Chilton again!