Chilton Auto Body Petaluma

4.9 (60reviews)
100%
715 Petaluma Blvd S,  Petaluma,  CA  94952
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Shop AssistantSparkles

At Chilton Auto Body Petaluma, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Petaluma, CA provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (60)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional service quality, with many highlighting the professional and thorough repair work that makes vehicles look like new or better than new. Communication stands out as a major strength, with customers appreciating regular updates via emails, texts, and phone calls throughout the repair process. The shop demonstrates excellent timeliness, often completing repairs on schedule or even ahead of the estimated completion date. Customers frequently mention the cleanliness of returned vehicles, including unexpected detailing services. The reasonable pricing and honest approach are also valued. Some improvement opportunities mentioned by customers include better coordination with parts suppliers to avoid delays and ensuring all vehicle components function properly after repairs.
Select to learn more
"The staff was excellent. My car looks amazing! And they were very good about communicating with ..." Read more
"The car looks as good as new now. We can find no irregularities or blemishes on the ..." Read more
"Chilton Petaluma went above and beyond what they promised. They looked at and tried to work ..." Read more
"I am beyond happy with the finished paint job. It looks better than it did brand new. Thank you for your help, professionalism and extremely ..." Read more
"I wish the door would shut completely. I have to try multiple times to shut the door in ..." Read more
"The repair was completed a day early, which was not expected, but welcomed"
"Ready when promised."
"It was done on time"
"The car was ready before the estimated time of repair"
"Exactly on time with numerous updates"
"Daily emails letting me know the status of my car's progress."
"Emails, phone conversations and texts were regularly updated"
"Loved the phone calls and texts."
"They kept me in the loop of what was going on at all times. They were so easy to work with and ..." Read more
"Very quick and thorough. Provided updates every step of the way."

Likely to Recommend

Repair Quality

Customer Service

Excellent work.

My Experience

Friendly, professional and reasonably priced!

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Buen servicio

Customer Service

Buena atención

Returned Clean

Likely to Recommend

Definitely!

Repair Quality

I was amazed! Thank you so much for repairing my 🚗!

Customer Service

110%!!!

Returned Clean

My Experience

Excellent customer service and good communication throughout. The service was done very quickly, with minimal disruption to my routine because they were so efficient about ordering and prepping parts before my car was even in their shop. Highly recommended.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Friendly and efficient staff

My Experience

Miguel was outstanding to work with. He explained the steps of their work in detail and made the whole process a great experience. You guys are great!

Likely to Recommend

I would go back to Chilton and Miquel and would recommend any friend or family member to use their services

Repair Quality

Miquel was so helpful in explaining the hidden damage found, and he made it easy for me to understand what needed to be done to repair it. The photographs he took were very helpful also. I had a recommend Chilton, Auto Body and Miquel.

Customer Service

Miquel was very easy to work with and helpful in explaining the extensive hidden damage and how the repair could be handled. His photographs and explanations were clear and concise. I highly recommend Chilton Auto Body and Miquel.

Returned Clean

Likely to Recommend

Repair Quality

Yes, all original parts for my car. completely satisfied.

Customer Service

Very good services and was done perfectly car is running fine with no problems, I was missing a part on the front tow but they called and i will go back tomorrow so they can put it on just takes a couple of minutes.

My Experience

Miguel explained everything clearly and gave updates along the way. The work was done in a timely manner and I appreciated the unexpected car wash!

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Likely to Recommend

I've already recommended them to friends

Repair Quality

Luis was professional, friendly, and did all he could do to get our cars back on the road in a timely manner

Customer Service

Again, the staff was very professional and friendly. The work they did was literally undetectable , the car was like new.

Returned Clean

Likely to Recommend

Repair Quality

Very quick and thorough. Provided updates every step of the way.

Customer Service

Highly engaged and respectful.

Returned Clean

My Experience

I received excellent communication with Miguel. He explained the entire process and stayed in contact throughout the days. Arrived to pickup my jeep and found it sparkling clean. Outstanding from start to finish. All at a reasonable price. Thanks.

Likely to Recommend

Repair Quality

Very happy

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Miguel is great and the whole shop was great!

My Experience

They kept me informed on the status of my vehicle and it’s repairs They made sure everything was completed by the book

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Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Went above and beyond with the service, and making sure everything on the car was working properly, and not just what I brought the car in for. Good dude.

Customer Service

Returned Clean

My Experience

The car looks as good as new now. We can find no irregularities or blemishes on the evenly polished consistently blue finish throughout. We appreciate your unexpected checking out the electrical system, noting a malfunction and ordering a rep]acement part.

Likely to Recommend

Repair Quality

The car looks as good as new. They thought of everything, even minor problems unrelated to the body damage.

Customer Service

The only drawback was delay due to employee illness which they worked to minimize.

Returned Clean

Likely to Recommend

Repair Quality

Amazing working with Chilton! They took such great care of me and my car. Would highly recommend working with them.

Customer Service

Fantastic! Helped me secure a rental car asap while my car was being worked on

Returned Clean

My Experience

Great team, super communicative, and my car looks great! Thank you!

Likely to Recommend

Repair Quality

Customer Service

Everyone was terrific!!!