Chuck Gilbert's Collision

5.0 (601reviews)
98%
3865 Williams St. East,  Dunkirk,  NY  14048

Complete Autobody Collision Repair and Refinishing. We will handle your insurance claim from start to finish. Towing and rental car service available. We will make your experience as seamless as possible. Family owned and operated!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (601)

My Experience

Fast, dependable, excellent customer service…. Plus they detailed my car before giving it back. That was a complete and unexpected surprise.

My Experience

Above and beyond. By far the best collision shop I have ever done business with. Chuck and his staff were professional and courteous. My car looks brand new

Likely to Recommend

Repair Quality

Courteous and professional staff. A+ workmanship. And the communication was perfect. Best body shop experience I’ve ever had

Customer Service

Returned Clean

My Experience

Great crew of people at Chuck Gilberts. I feel the staff went above and beyond to meet our needs and more. My family always recommends chuck Gilbert’s to others. Thank you

Likely to Recommend

Repair Quality

Excellent service.

Customer Service

Very satisfied

Returned Clean

Likely to Recommend

Repair Quality

They did an awesome job when we picked the car up it was clean and shiny

Customer Service

Penny and Chuck are awesome to work with

Returned Clean

My Experience

very friendly staff and got vehicle right in and started gave me a ride to pick up rental car the young man that took me was very nice and polite had no problem with anyone there very pleased

Likely to Recommend

Repair Quality

very friendly staff very pleased

Customer Service

Returned Clean

My Experience

Chuck, you guys always go above and beyond the job at hand!! Thank you so much! Maureen<>

Likely to Recommend

Always do!!

Repair Quality

Customer Service

Returned Clean

My Experience

This is my 4th repair done by Chuck. They do excellent work and I have found them to be the most honest people in this business. Will always have my repairs done there. I will continue to tell everyone I know to use them. Thanks Chuck and team. God Bless You All.

My Experience

Truck looks brand new. I have recommended you to Chris for repairing his Chevelle Avalanthe.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

We will definitely refer people to your business.

Repair Quality

We were very pleased with the repair and the service provided. We appreciated Chuck’s assistance on getting the ball rolling, and the text updates we received.

Customer Service

Read previous comment.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

They have been very wonderful during this time. I am very grateful for there service

My Experience

It’s a true pleasure dealing with such a friendly, efficient, honest shop that also does a fantastic job!

Likely to Recommend

Repair Quality

Fantastic job!

Customer Service

Everyone went out of their way to make this a positive experience.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

would not hesitate to refer anyone to this Shop.

Repair Quality

Experience couldn't have been better. My car is fully restored, the service was so helpful.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Awesome work great people.

Likely to Recommend

Repair Quality

Excellent customer service and went above and beyond to set up my rental car for me and to make sure it would be ready when I came back from vacation. Also had rental company come and pick the car up from their shop. Detailed my car and it looked amazing. I would highly recommend their business.

Customer Service

Returned Clean

My Experience

First of all thank you. It was my daughters car and you made everything extremely easy for her. The car looks fantastic and I thank you again for your service. Job very well done. I will also be telling my insurance company how easy you made this. Congrats to your team. Bob