Chuck Gilbert's Collision

5.0 (600reviews)
98%
3865 Williams St. East,  Dunkirk,  NY  14048

Complete Autobody Collision Repair and Refinishing. We will handle your insurance claim from start to finish. Towing and rental car service available. We will make your experience as seamless as possible. Family owned and operated!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (600)

Likely to Recommend

Phenomenal work! Our truck looks great!

Repair Quality

As always our truck came back to us looking amazing. I was kept up to date on it's progress via text message which I absolutely appreciate.

Customer Service

I received a call from one of the employees regarding a dent he noticed that was not previously noted from the damage from the deer. He was supposed to send me a picture but I never received a photo or a call back. Honestly, I could have reached back out to him with full confidence that it was just forgotten however, my mind was a mess dealing with my step dad on hospice and his passing away on 2/13. This unfortunate mishap will not deter my decision to continue to bring my vehicles to Gilberts in the future.

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Phenomenal job it looks like new again! Very easy process. Thank you Chuck and team for the great service!

Likely to Recommend

Repair Quality

Great job, couldn’t be happier with how it turned out. Thank you Chuck and all of the team for a great experience.

Customer Service

My Experience

Thanks so much!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I understand being busy that’s my only complaint the date of getting my car changed to much workmanship is unmatched

Customer Service

My Experience

Another job well done, would recommend Gilbert’s Collision to anybody.

Likely to Recommend

Always recommend!

Repair Quality

Amazing job!!

Customer Service

Phenomenal

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The staff went over and above, very friendly...detailed the interior added bonus

Customer Service

Staff friendly, helpful. Offered assistance through process

Returned Clean

Likely to Recommend

Very pleased with first experience with shop.

Repair Quality

Everything was very easy to do with you and kept in contact with progress…

Customer Service

Returned Clean

My Experience

You were great about staying in contact with me and letting me know when repairs will happen. The car always looks brand new when I get it back! Also everyone there is very kind

Likely to Recommend

Repair Quality

I was very happy with the repairs

Customer Service

Very kind

Returned Clean

Likely to Recommend

Will always recommend. In fact, going to take our own truck in for some needed work.

Repair Quality

Excellent customer service and work. Highly recommend Chuck Gilbert’s Collision.

Customer Service

Above and beyond

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Already have recommended to others

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great work, transparent process, great service. Glad I chose them to help us out.

Likely to Recommend

Repair Quality

Great service and communication throughout the repairs. Did a great job!

Customer Service

Returned Clean

My Experience

Very happy truck looks great!

Likely to Recommend

Repair Quality

Great work and friendly staff

Customer Service

Great

Returned Clean

My Experience

I’m extremely happy with the communication, ease of checking the status of my car as well as the incredible detailing on the interior as well as exterior of my car. I will recommend Chucks to any and all who may need him! Thank you so much for your help!

My Experience

Engine light came on and I will be calling in the morning

Likely to Recommend

Repair Quality

Customer Service

Returned Clean