Chuck Gilbert's Collision

5.0 (600reviews)
98%
3865 Williams St. East,  Dunkirk,  NY  14048

Complete Autobody Collision Repair and Refinishing. We will handle your insurance claim from start to finish. Towing and rental car service available. We will make your experience as seamless as possible. Family owned and operated!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (600)

My Experience

No problems , job was very nice.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Simply the best.

Repair Quality

Amazing work, as always. The added perk is how CLEAN the vehicle is when it’s returned. It looks and smells fabulous!! Thank you to Chuck Gilbert once again. ❤️

Customer Service

Front desk and repair crew awesome

Returned Clean

My Experience

My Experience

Ty very much!! Have a very Merry Christmas and Happy New Year!!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I called multiple times with questions and the staff were always so friendly, helpful, and reassuring. The shop came highly recommended by family and friends, and I can definitely see why. I'm extremely happy with the work that has been done. Thank you so much!

Likely to Recommend

Was recommended to you guys from another customer. I would definitely recommend you to others.

Repair Quality

Everything was more than great, you guys take away ALLLLL the stress that is typically put on the customer when dealing with an accident claim. Everyone is positive and friendly! I am beyond thankful for your shop and team. 🙏🏻

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

The staff was extremely helpful. All of my questions were answered professionally and politely. I was given assistance with a rental vehicle and with the insurance companies process.

Likely to Recommend

Repair Quality

The staff and work they did was outstanding!

Customer Service

From the moment I entered the first day, everyone was very helpful!

My Experience

Thanks so much! It looks great! ⭐️⭐️⭐️⭐️⭐️

Likely to Recommend

I hope we don’t need to go but will go for sure when we need to!

Repair Quality

Great work!

Customer Service

Great service!

Returned Clean

My Experience

I was very pleased with the work that was done to my Honda Accord. Your team did a great job! The staff was very professional and helpful. I appreciated the wonderful service that was given to me. Will refer others to Chuck Gilbert's Collision. Thank you!

Likely to Recommend

I would definitely refer Chuck's Collision Shop to friends and family! A friend referred me to Chuck's as well. The shop team does great work! I was pleased with the results.

Repair Quality

The team did a great job in repairing my Honda Accord. I was pleased with the job they did as well as the services provided. It was nice being informed through the entire process. They also let me know when the repairs were completed.

Customer Service

I received great service from the office personnel. The staff at the front desk were very nice and helpful. They kept me informed through the process. I appreciate the services that were rendered. Chuck has a very good team. They were very knowledgeable as well and was willing to help the customer.

Returned Clean

Likely to Recommend

Repair Quality

Recommend 100% thank you so much!

Customer Service

Returned Clean

My Experience

Great job Chase! Even though my car was delayed due to an unexpected circumstance, you arranged and covered a rental so I didn’t miss my shifts at the hospital this weekend. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

They did a great job

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

I’m thankful they got my car in quickly, had good communication and had it back timely as they could considering they had to wait on parts and the car is looking good again.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Chuck and chase are absolutely amazing

Customer Service

Likely to Recommend

Would recommend.

Repair Quality

They did a good job.

Customer Service

Friendly and helpful.