Chuck Gilbert's Collision

5.0 (601reviews)
98%
3865 Williams St. East,  Dunkirk,  NY  14048

Complete Autobody Collision Repair and Refinishing. We will handle your insurance claim from start to finish. Towing and rental car service available. We will make your experience as seamless as possible. Family owned and operated!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (601)

Likely to Recommend

Repair Quality

Totally happy with the service that I received from Chuck Gilbert’s collision and his work quality is always the best!! Thank you to Chuck and his team!!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank you for a job well done, we really appreciate all your help. Our car looks great.

Likely to Recommend

Repair Quality

Our car looks great, just like new, thanks!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very pleasant to deal with and squeezed my job in when they were very busy. Good job as well.

Customer Service

Returned Clean

My Experience

My Experience

The process was smooth and fantastic! After hitting a deer, I dropped off my vehicle here after getting many recommendations, and I’m so glad I did. The ladies at the desk took care of absolutely everything—coordinating with my rental company and handling my insurance—so I didn’t have to lift a finger. It truly took a huge weight off my shoulders. They kept me updated the whole time with text messages, which I really appreciated. When I picked up my car, it was spotless inside (they detailed it!) and the repairs were flawless—it looks like nothing ever happened. Couldn’t be happier with the experience and highly recommend them!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Chuck Gilbert’s Collision was wonderful during my repairs. They completed the job on time and returned the vehicle in spotless condition.

My Experience

My Experience

The service from Chuck’s Collision was exceptional. They go above and beyond restoring your car to its original beauty. The damage was not only repaired but it was shiny clean inside and out. It was like getting a new car. I was delighted!!!!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great job!

Customer Service

Very friendly and accommodating!

Returned Clean

Likely to Recommend

Absolutely. They made me very comfortable throughout a process that can be inconvenient and nerve-wracking because it is unfamiliar to people.

Repair Quality

They did a great job repairing my bumper that occurred from an accident.

Customer Service

They were very friendly and accommodating.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They are so kind and helpful. They went above and beyond. Even detailed the car inside and out. Love them! 10/10 recommend to anyone

My Experience

The car was fixed very timely and the work was great. They even detailed the car before they gave it back to us. Very happy

Likely to Recommend

Repair Quality

Very happy with the service I received. They were very quick to repair the vehicle and kept me updated through texts the entire process which was very nice.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

What I like about Chuck's is the updates they sent about the progress of the job they're doing. The staff is friendly. I was impressed of how they could match the right color. I'll 100% recommend him.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean