Chuck Gilbert's Collision

5.0 (601reviews)
98%
3865 Williams St. East,  Dunkirk,  NY  14048

Complete Autobody Collision Repair and Refinishing. We will handle your insurance claim from start to finish. Towing and rental car service available. We will make your experience as seamless as possible. Family owned and operated!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (601)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

No extra criticism’s needed at this time. Very satisfied with the customer service and the accommodations that were made for me. Thanks again!

Likely to Recommend

Repair Quality

Chuck and his team did a great job

Customer Service

Returned Clean

My Experience

Chuck Gilbert’s collision is the best around!! The team is very hard working and honest. They repaired my car TWICE in a short amount of time and it came out like brand new!! 🙂 will never go anywhere else!

Likely to Recommend

While we don’t ever want to need or recommend his services, if you are in the unfortunate position to need collision work and you ask us, you always hear. “go to Chuck“

Repair Quality

The shop was the epitome of respectful, responsive, and professional.

Customer Service

Chuck and Chase were incredibly great to work with

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I really appreciated how easy you made the process. The vehicle looks amazing. Thank you so much

My Experience

Very happy with your detailed work restoring our car. It looks brand new again!

Likely to Recommend

We have complete trust in Chuck’s work!

Repair Quality

Always top notch work!

Customer Service

Returned Clean

My Experience

Completely satisfied. Great work and excellent customer service. You have a great team!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

already have!

Repair Quality

Customer Service

went from 10 to 9 because I had to call for updates...but when I did the team was patient, polite and thorough

Returned Clean

My Experience

Truck looks fantastic! Going to call them with a couple other projects I would like done.Also liked the updates as the job went along.

Likely to Recommend

Repair Quality

Customer Service

Very happy! Great job. Also kept me in the loop through the process.

Returned Clean

My Experience

It was a pleasure working with Chuck Gilberts Collision and I would highly recommend them to others. The team was very helpful and made everything from my car rental to keeping me up to date on the status of my car, an easy and smooth process.

Likely to Recommend

Repair Quality

Customer Service

Very satisfied great job

Returned Clean

My Experience

Chucks team is so friendly and nice and professional, and they always do amazing work

My Experience

Repairs to my Equinox are great, everyone was terrific. Job well done!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I always send people there

Repair Quality

This is the 4th repair I’ve had done at Chuck’s. He has always done a fantastic job. That’s why I will always use them.

Customer Service

I like the text updates

Returned Clean

My Experience

Chuck and his crew do an amazing job. We wouldn't even think about going elsewhere, even if we have to wait to get our vehicle in.

Likely to Recommend

Repair Quality

Awesome job!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

My Buick was trashed by a deer on route 60, This Shop brought it back to new! I was notified with updates as progress was being made & in the end this was a very clean job! Very nice work...

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Only had the car back for 5 days, but so far so good. Looks great!

Customer Service