City Collision Center

4.6 (749reviews)
92%
8250 Cerritos Ave,  Stanton,  CA  90680

At City Collision Center, we have a simple philosophy, to provide exceptional service and establish a lasting relationship with all of our customers, vendors and insurance companies we do business with.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
BMW
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
Ford
Genesis
GM
GM Electric Vehicles
Hyundai
I-Car
Infiniti
Jeep
Kia
Mercedes-Benz Elite
Mercedes-Benz Sprinter
Nissan
Ram
Tesla

Reviews (749)

My Experience

Thank you It looks like new

Likely to Recommend

Repair Quality

You guys did a great job repairing my car and also detailed my car once the repair was complete. Veronica was very helpful providing updates at every step of the process.

Customer Service

My Experience

YIU DID $4000 IN DAMAGE TO MY CAR!! ITS BEEN IN THE REPAIR SHOP SINCE IN PCKED IT UP. I JAVE NEVER HAD WORSE SERVICE IN MY LIFE Thenwheel hub was $640 to replace. The wire harness in $3300. I’m very angry.

My Experience

City Collision completed my repair in a timely manner. With updates twice a week. Extremely happy with their work.

My Experience

GREAT DETAILED JOB, CAR LOOKS AND WORKS GREAT, THANK YOU!

My Experience

My Experience

Delay in getting the work started, added 3 more days to the job than was agreed upon.

Likely to Recommend

I’m completely satisfied with the service and repairs.

Repair Quality

My car was detailed and delivered fully charged. The missing property was found or reimbursed, but most importantly; your staff was professional, helpful, and friendly. Veronica kept me informed. Angel took me to the rental agency, so I wouldn’t have to wait for them to arrive. He was right, as they were short handed at the agency. Amaury looked all over for my missing items and let me know of his progress.

Customer Service

All were professional, knowledgeable, and friendly. They kept me posted on my car’s progress.

Likely to Recommend

Repair Quality

Excellent services, excellent works and most importantly ON TIME as it’s scheduled.

Customer Service

Excellent services, excellent works and most importantly ON TIME as it’s scheduled.

My Experience

My Experience

Waited 2 weeks to bring my car in on the day they set. Still the car sat for a week before it was even looked at. Why not just ask me to bring it in a week later so it didn’t just sit there? Seemed I had to call before anything moved along. I called them several times and things just happed to move along just after the call. The cost of the repair was beyond outrageous. $4500 to fix a tiny dent an inch square. I understand this is not City Collisions fault, poor design on Teslas part. The original estimate was $2000, not sure how the cost can over double. This is a Tesla certified repair center, how can they not know the cost of repair more accurately? It took WAY too long to repair, over one month! The day it was ready, I was called before noon and they said it had to be washed and it would be ready at 5 PM. I asked for it sooner, they said maybe after 3:30. I called at 3:15 they said they would try to have it by 4:30. I arrived just before 4:30 and waited till after 5 when it was finally finished. City Collision Center has no concept of customer service. When they called at 11:30 AM they should have asked “ when is it convenient for you to pick it up? I’ll make sure it’s ready for you.” That never happened, I was working on their terms, when it was convenient for THEM. I would not recommend City Collision Center to anyone. I can say the repair looks good.

My Experience

My Experience

Thank you! My car looks wonderful!! :)

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

I m satisfied w/ the work done on my car also my husband so happy because the dent scratch on the hood that’s it’s not included on the damage also fix by buffing it. I will refer collision w/ my friends when somebody needs accident to repair . Thank you so much👍

My Experience

Extremely satisfied with the experience with City collision. Veronica was exceptional in giving me status of my vehicle! On the delivery day, the gentlemen were very courteous and explained all details of the service. Thank you all very much!

My Experience

Your front office staff Alesha is very attentive to us every time we have questions or need follow up on our vehicle. She’s very friendly/, courteous and does her job well. Thanks Alesha!

My Experience

My Experience