City Collision Center
At City Collision Center, we have a simple philosophy, to provide exceptional service and establish a lasting relationship with all of our customers, vendors and insurance companies we do business with.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
You were all very professional and Amaury was easy to work with! Everyone knew what was going on with my car at all times and actually took me in a tour to show me what to expect. Job well done!
My Experience - 5.0/5.0 -
Job well done. Commendable... thank you so much
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
This is the third time this year that I have had to had my Tesla repaired (bad luck and crazy people!). The first time, I went to City Collision at the recommendation of the Tesla Dealer. They did a fantastic job. The 2nd time, my insurance company had me go somewhere else. That company did a "fair" job. When I was hit (the 3rd accident) I got to choose and went back to City Collision. Not only did they do a fantastic job, but communication was stellar and everyone I interacted with was polite, professional and super friendly. I would definitely recommend them. Thank you!
My Experience - 0.0/5.0 -
My car was in the shop over 2 months. I kept getting told that it would be ready at the end of the week. And every week, nothing. Then I try using my credit card to pay, which is completely normal, and the owner was throwing a baby fit. Sorry I gave you guys my business and 11k. Go cry about it
My Experience - 5.0/5.0 -
City Collision Center (Stanton) was one of the best decision that I have made. My car was in great condition and exceeded my expectations. Amaury was very helpful and had me informed through the entire process.
Likely to Recommend - 2.5/5.0 -
Major repairs were completed as required and car was clean and shiny when picked up. But, communication was poor at best, calls were not returned as promised and battery cables were not reconnected which left us stranded.
Repair Quality - 3.5/5.0 -
Lack of timely communication and incomplete mechanical service.
Customer Service - 2.5/5.0 -
Phone calls not returned and updates not provided as promised.
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
You guys are great. Thank you.
My Experience - 5.0/5.0 -
It just took 39 days instead of 2-3 weeks
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Veronica and Jesus are friendly and provided the best customer service. Sorkes went above and beyond my expectations to figure out what was wrong with the alignment.
My Experience - 5.0/5.0 -
Great customer service.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I am waiting for a call from the owners to discuss the repairs on my vehicle. I paid $1000 deposit to have parts in stock before I left my vehicle. Promised 2 weeks but the repair took 6 weeks. I had to pay out of pocket to extend my rental vehicle. Since the repair the autopilot is not working so now I will need that fixed. Very disappointed.
Customer Service - 2.5/5.0 -
Veronica was wonderful, JP a real disappointment.
My Experience - 0.0/5.0 -
Poor communication system. Took 3 months to get my car back. Had to call and wait even the day of pick up. Poor explanation of my vehicle status. People actually don’t know what is going on the vehicle. When i ask question all i heard was “I don’t know” or “some kind of issue”. Worst part: my Card key was almost cracked. It was one month old, which was new card key.
My Experience - 5.0/5.0 -
Awesome, Awesome! Car looks great
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Good quality body work! Didn’t replace the wheel.. if the gal at the desk didn’t notice it, it wouldn’t have been replaced.🤨 A great helper to customers!!😊. Car looks good!
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I was told my car would be ready in less than 2 weeks, and ended up waiting well over a month. The car was then overdue to be returned to BMW and ended up costing me $552 registration for a car that was returned. Next time don’t over promise.
My Experience - 0.0/5.0 -
It took so long to do the repair and the updates WERE not sent on a timely manner. I picked up my electric TESLA unCHARGED on the day after repair which is supposed to be charged prior