City Collision Center
At City Collision Center, we have a simple philosophy, to provide exceptional service and establish a lasting relationship with all of our customers, vendors and insurance companies we do business with.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 0.0/5.0 -
It took so long to do the repair and the updates WERE not sent on a timely manner. I picked up my electric TESLA unCHARGED on the day after repair which is supposed to be charged prior
Likely to Recommend - 3.0/5.0 -
Quality of the work was very good. The time it took for the repair was not.
Repair Quality - 5.0/5.0 -
I would like to give many thanks to Julian for all his help with fielding my calls, answering everyone of my concerns. You are fortunate to have him on your team.
Customer Service - 2.5/5.0 -
Never had any direct communication with the employee doing the repair to my car. Only spoke with your front desk employees when I dropped off my car and when I picked up my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Gracias. Muy buen trabajo y gracias por su amabilidad.
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Emails updates were good, but could be greatly improved if photos were provided of the maintenance and repairs being made to keep the customers in the know of what is going on but also to keep the service honest and reliable.
Customer Service - 3.0/5.0
My Experience - 0.0/5.0 -
Your person lied to me, you are not an approved alstate repair shop, you did not give updates on Tuesday and Thursday. You took 25 days to do a 7 day simple repair. I never was told it would take that long. On the positive site, the work on the car was very good.
My Experience - 0.0/5.0 -
I can see many white paint spots on headlights and black plastic parts.
My Experience - 5.0/5.0 -
Thank you. The Tesla looks great.
Likely to Recommend - 5.0/5.0 -
For sure.
Repair Quality - 5.0/5.0 -
Awesome service! Quality repair! Highly recommended!
Customer Service - 5.0/5.0 -
Great communication throughout the process.
My Experience - 5.0/5.0 -
Excellent communication and follow up. I so appreciate the kind prompt responses when I called to check in. Also, having a super clean environment makes a single mom like me super comfortable. I normally dread going to any kind of auto shop.
My Experience - 0.0/5.0 -
Time to finish the work is way off. Also the estimated cost more than doubled
My Experience - 5.0/5.0 -
Veronica was amazing
My Experience - 5.0/5.0 -
Impressed with the quality and grandeur of the shop in general and all the very high-end vehicles being repaired on display among the chandeliers of show. Somewhat confused after leaving good faith deposit based on Eric’s initial parts ordered. A week later the parts arrived. Therefore the car was dropped off. Then the car was tore down and pictures verbal estimate and the subsequent two further preliminaries estimates tripled confusing as three subsequent parts orders were growing estimates to four time original verbal estimate. The two Insurance adjuster estimates came in at half but the shop was wanting. As a result the insurance companies were pulled out of the situation and the total bill was cut in half, now comparable to the insurance adjusters estimate. Was informed that a release of mechanics lien was not necessary because of no petition filed causing upper handed action. Yes I would recommend CCC to center of influence with caution getting insurance companies involved due to double dipping. Amicable warranty confidence.
My Experience - 5.0/5.0 -
My expedition looks brand new! Thank you so much, Veronica in the front office is so well organized and communicative. I didn’t have to call and check up on my car, as Veronica would email 2x a week with updates. I always knew what was going on even though I waited almost for 3 months for my car to repaired due to Ford parts being delayed.
My Experience - 0.0/5.0 -
my number plate is bent, I still didn't get a call to replace them
My Experience - 5.0/5.0 -
Great shop great service and Phenomenal work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job will recommend all my family great service great quality of repair
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great professional service