Clarkstown International Collision

4.8 (3,519reviews)
97%
95 Route 304,  Nanuet,  NY  10954
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Shop AssistantSparkles

In operation 34 years.

Clarkstown International Collision Inc. is family owned and operated since January 1992. Our goal is to provide a high level of quality service on a fashionable manner. We provide an exceptional level of customer communication throughout the repair process including text and email messaging with vehicle owners. Elite Structural Aluminum Repairs Certified by Mercedes Benz, Infinity and Nissan Certified, Chrysler, Dodge, Ram, SRT,Fiat, and FCA Certified. Computarized Waterborne Glasurit Paint System, Computarized Unibody measuring System. New York state Licensed Appraisers

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Honda
I-Car
Mercedes-Benz
Mercedes-Benz Elite
Scion
Toyota
Volkswagen

Reviews (3,519)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its exceptional service quality, professionalism, and attention to detail. Many highlighted that their vehicles were returned looking brand new, with repairs meeting or exceeding expectations. Communication was a standout strength, with customers appreciating daily text and phone updates throughout the repair process. Timeliness was frequently commended, with numerous vehicles completed ahead of schedule. The complimentary interior and exterior detailing surprised and delighted many customers. A few customers noted areas for improvement, including occasional communication gaps, color-matching concerns, and minor post-repair issues such as missing parts or unresolved mechanical items. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.
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"... collision did a fantastic job restoring my vehicle. It looks as good as new! The staff was courteous and very professional, they kept me informed throughout the entire process.i ..." Read more
"... accident repairs were way beyond my expectations. The level of service was above parr The staff is so friendly and helpful and QUICK. The bonus was my car looked ..." Read more
"... faster than I expected without sacrificing quality. My car looks amazing, and I couldnt be happier with the results. Its clear that they genuinely care about their customers ..." Read more
"The quality of work was excellent!"
"Great professional automotive shop. Excellent work performed on my vehicle. Certified shop that works with Mercedes-Benz. Customer service was also top notch and very professional."
"It was ready 5 days earlier than estimated.."
"Vehicle was ready ahead of scheduled time, very important for me giving me some leave way before a acheduled family ..." Read more
"Estimate accurate Finished on time Car looks great"
"they did a great job, very professional and I had my car back much sooner than expected"
"... to be repaired faster than was likely normal and the team made it happen!" Read more
"... Detailing. Very Courteous and Friendly Customer Service. Excellent communication system, I was informed every day with the progress. Definitely I'm very impressed and relieved !!!" Read more
"... service was excellent! Great service in timely manner. Communication overall is very good and helpful." Read more
"... drove in with my problem, till the job was complete.. They kept me updated with the progress of my repair. I highly recommend anyone thats looking for a good ..." Read more
"Seamless from beginning to end. Courteous staff, frequent updates. Car returned in pristine condition."
"Couple of times was told I would get call back or email and never did. I was supposed to get quotes on additional work ..." Read more

My Experience

Thank you so much for the quick service! Everything from start to finish was amazing!

My Experience

Very satisfied

Likely to Recommend

Repair Quality

They are very reliable

Customer Service

They are respectful and easy to deal with.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone was great!

Likely to Recommend

Repair Quality

Everyone was top notch.

Customer Service

Returned Clean

Likely to Recommend

They are a 10 in my book

Repair Quality

All of the staff was great and professional. I will recommend them to anyone that that needs auto body repairs. Great place

Customer Service

All the staff was great and polite

My Experience

Receptionist Christine was very nice and helpful. The team did a great job. Thank you.

Likely to Recommend

great people

Repair Quality

great service from start to finish!

Customer Service

would tell people how good they were with me and my progress.

My Experience

Staff was very professional and accommodating with a personal touch. My 2nd time there and I would highly recommend to others.

Likely to Recommend

Repair Quality

Customer Service

Very professional organization

My Experience

Excellent service from the reception to the updates to the repairs. Every person was caring, patient and knowledgeable. If customer service had one meaning it would say Clarkstown Collision. Thank you.

Likely to Recommend

Absolutely!!

Repair Quality

The work was immaculately done and fully guaranteed. My look and felt brand new.

Customer Service

Excellent service from the parking lot -to the reception -to the repair. Everyone was professional, courteous and patient.The work was immaculately done and fully guaranteed. Customer service is Clarkstown Collision. Thank you!

Returned Clean

Likely to Recommend

Repair Quality

I wish my car was ready sooner but that disappointment was subdued by the professional and Efficient way CIC handled the entire process from start to finish. As a business owner for almost 50 years I can say that they were on top of the status of my repairs every other day and the car looks great.

Customer Service

Great

My Experience

The repair work was terrific. My only issue is that I was repeatedly informed that my car was on schedule to be completed on 9/16 so on 9/10 I filled the tank. An hour or so later I received a call that my car was ready. I was only supposed to return the rental car with my a half filled tank. Therefore I should be reimbursed for a half tank of gas (about $24).

My Experience

The lack of communication and amount of following up that I had to do was extremely annoying. And when my car was finally finished I was told I could pick it up after hours, only to drive out of my way after work before an important meeting, to find that they had forgotten to leave my car outside.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

I want to thank Clarkstown Collision for always coming to my rescue. Unfortunately, I have had the pleasure of using them several times. They never disappoint. Their attention to detail and commitment to the customer is beyond exceptional. Thank you for getting everything back in record time and making my car whole again.

Likely to Recommend

Unfortunately I have used them a few times and there is a reason I keep choosing them to support me.

Repair Quality

Very professional and treat me like I matter

Customer Service

Always helpful and caring

Likely to Recommend

Repair Quality

We Used your shop unfortunately on many occasions. However, your work has been outstanding and we’ve been very pleased each time. Hopefully we will not. have occasion to come again, but if we do, it will be in total confidence that the work will be excellent. I would also like to let you know we have recommended your shop to others.

Customer Service

Everyone we have had dealt with were extremely professional and very nice making us feel very comfortable under a stressful situation.

Likely to Recommend

Repair Quality

car looks great!

Customer Service

everyone i dealt was very nice, friendly & caring. they wanted to make sure i was completely satisfied with the service!

My Experience

Everyone was kind and communicated every step of the way. Thank you!

Likely to Recommend

Repair Quality

They were very respectful, kind, and responsive.

Customer Service

My Experience

Likely to Recommend

I would recommend them to anyone

Repair Quality

They are very helpful and did a great job on the car

Customer Service

They are very helpful and did a great job on the car