Rockland County Body

5.0 (1,044reviews)
100%
157 Rte 9w,  Haverstraw,  NY  10927
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Shop AssistantSparkles

In operation 78 years.

We provide quality workmanship to our customers by utilization of the latest technology, tools and equipment available. In order to do this, we believe it is crucial to invest in our technicians. In order to maintain the highest level of craftsmanship it is imperative that our employee’s go through the latest training in the tools and products they use on a daily basis. Rockland Auto strives to provide them with continuous training in the areas of new equipment, ASE and I-Car certifications. Our methodical repair planning is paramount to our processes in ensuring a full scope of accuracy. Being an environmentally conscious company is another vital concern to the well being of our employees and our local community.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
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Email

Reviews (1,044)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for professionalism, friendliness, and transparency throughout the repair process. Regular communication via texts, calls, and emails is frequently highlighted as a standout feature that eased customer anxiety. Timeliness is another strong point, with numerous customers noting their vehicles were completed ahead of schedule. A few customers mentioned delays in completion dates and occasional lapses in proactive communication as areas noted for improvement, though these were clearly in the minority. Overall, the overwhelming sentiment reflects a highly satisfied customer base that enthusiastically recommends the shop.
AI-Generated from reviews written in the last 12 months
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"... with the repair quality at a full 10. The work was done perfectly the first time, with excellent attention to detail and results that exceeded my expectations. ..." Read more
"... rental car, and kept me updated every step of the way. My car looks as good as new, and the turnaround time was much faster than I expected. If you need ..." Read more
"Amazing business! Everyone was knowledgeable and friendly! Their body work was perfect. I highly recommend this company and ..." Read more
"... just absolutely love this shop. I cannot say enough very professional very transparent treat the customer like family.. communication at its best. I got my car ..." Read more
"... Their customer service on entrance is superb and the quality and efficiency of their work is outstanding. Thank you Rockland body for bringing my car back ..." Read more
"Yes — my vehicle was actually ready earlier than promised. Rockland County Body Inc exceeded expectations by completing the ..." Read more
"My vehicle was ready days before date promised. They communicate at every stage of work letting you know ..." Read more
"Was actually a little earlier"
"Promised day kept changing several times."
"... using this shop and the best paint job thank you only negative was they change the completion 5 times I knew that this work was going to take close to ..." Read more
"... eliminate my anxiety and I did not have to worry. They communicated via text and calls every step of the way." Read more
"... process. Their communication was excellent, with consistent updates by email, direct contact, and text messages so I always knew the status of my vehicle from start ..." Read more
"Wonderful communication during the repair and great repair results!!"
"They were excellent. Communicated to me how long it would take and kept me updated on the status of my car. Would highly ..." Read more
"Thats one thing I didnt like. I had to call them up to find out about my car after a week"

My Experience

I am completely satisfied with the repair. The update everyday makes me feel at ease. The staff has been so amazing. How we picked up our vehicle made us leave with a great smile. I cannot thank your staff and business for your time and dedication. I highly recommend Rockland County Body. Thank you

My Experience

very professional service appreciate the updates of status of repairs incredible body work car looked brand new

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I will recommend

Repair Quality

Very good job great people friendly service

Customer Service

I’m very satisfied

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Staff were very friendly, answered all my questions, and service was excellent. I’m very satisfied with the results and job they did on my car

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Car was finished faster then anticipated. Car looks great.

Customer Service

Very nice staff. Answered our questions. Very helpful.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

They really worked with me and my insurance to fix my car. They also did their best to fix my car on a very short timeline, due to my circumstances. They helped out a lot

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Very professional and courteous.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great service, my car looks great and kind people. Ty!

Customer Service

Customer service was great. All Questions were answered.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Very satisfied with my dealings with Rockland County Autobody - repairs were done quickly and properly.

Repair Quality

Vehicle was delivered back to me in perfect condition - no evidence that it had been in an accident.

Customer Service

Staff very friendly and professional - supplied complete description of work being performed. I was also given updates as to the status of repairs and job completion estimates.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

To me,the place was close by and have used the service previously - always excellent service.! I would recommend to my riends and family members in the area.

Repair Quality

From start to finish the services were excellent!

Customer Service

Everyone at the shop were so pleasant and helpful.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Outstanding Service Thanks

Customer Service

Outstanding Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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