Class A Auto Body So. Hackensack
In operation 36 years, 18 years at this location.
Class A Autobody is a family owned and operated collision repair center. Established in 1990, our state-of-the-art facility boasts some of the most innovative and advanced body shop technology available today. Class A Autobody’s expansive shop is made up of 25 working areas, each manned by a highly trained specialist. Owners and managers oversee operations and routinely consult with Class A’s team of skilled technicians.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0 -
This may change depending on how the issue described throughout the survey is rectified when we bring the car back. We have held off (AAA started the car, but the orange engine light stayed on). We have held off to bring it back as we can't be without a vehicle. It was being fixed at Class A for over a month as it is.
Repair Quality - 1.0/5.0 -
Pleasant staff. However, when the car was being repaired the finish date kept moving up a few days and this happened several times. This caused us to pay a signuficant amount in rental fees out of pocket. When we started to drive the car we realized it was shaking significantly. Then the engine light came on and the car would not start. We are brining it back along with the Enetprise bill, which I believe Class A should help with. Very disheartening.
Customer Service - 2.0/5.0 -
Again, pleasant and friendly staff, but it's challenging to rate anything positively after the experience we had described in previous question.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Outstanding service thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for the great work done on my car, the text updates, and excellent customer service! Colleen
My Experience - 5.0/5.0 -
Great job. Like brand new finnish and quick completion time. Thanks guys
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Amazing service. Everyone was so polite. Loved the text messages..
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The service I recueved was above anything I have ever received from any body shop in our area, thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
There was a time delay but we Were informed almost in a daily basis
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for providing updates on your progress. Also, your flexibility to have the car available earlier than the scheduled completion date is much appreciated! Thank you for the quality of work. I hope I don't get into another accident but if I do, I know I will be in good hands *smile* Sophia
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
My camera indicator lights are not working. Dirty paper mats left in the car and the car was not detailed leaving a sickening odor that gave me a headache and upset stomach. Not able to drive any children in the car the smell is all throughout the seats Have to return the car for the camera and miss work not a happy customer