Class Auto Center
In operation 45 years, 35 years at this location.
Class Auto Center, established in 1981, is Southern California's premier collision repair center, specializing in factory-approved repairs for luxury vehicles such as Tesla, Mercedes-Benz, Porsche, Audi, and BMW. Their team of factory-trained technicians ensures high-quality service that meets and exceeds factory standards. Located in Long Beach, Class Auto Center is trusted by prestigious dealerships across Los Angeles and Orange County, offering exceptional service and support.
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:00 am - 6:00 pm |
| Tue | 7:00 am - 6:00 pm |
| Wed | 7:00 am - 6:00 pm |
| Thu | 7:00 am - 6:00 pm |
| Fri | 7:00 am - 6:00 pm |
| Sat | 8:30 am - 12:30 pm |
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0 -
The Auto body shop took their sweet time with the repairs. They had all the necessary parts but were very slow in the assembly. It would be nice if AAA applied some pressure to them give the high cost of the repair and little damage. They took a month to fix to replace a bumper. đŸ™„
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 5.0/5.0 -
Im totally satisfied with the work Class Auto did on my vehicle but the customer service was just sub par.
Customer Service - 1.5/5.0 -
There was a real lack of communication. I was told to bring my car in on a Tuesday at 11am for an estimate and they didn't get me the estimate until Friday at 11am. Meanwhile I"m paying for a rental car out of pocket. If they couldn't do the estimate on Tuesday, they should have had me bring my car in on Friday.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
See first comment.
Repair Quality - 4.5/5.0 -
I appreciate my service representative, Alan Martinez, for going above and beyond to fix my bumper and other minor repairs to make my car almost new. He responds quickly to my calls and emails and worked with my schedule by holding my car when I was not able to get to it once it was done. The only reason i rated the service a 9 was that I was not told that he would use the old black mesh grille that was on my previous bumper and I was not informed of the crack on my headlight. If he had told me of those repairs I should have got them done with the whole repair to save money. I do not think it was his fault. I think management should advise their workers that there may be certain parts that might be reused that may be damaged, which end up having the car not look brand new. Overall, I would still recommend people to Alan and Class Auto.
Customer Service - 4.5/5.0 -
See previous comment
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work and response
Customer Service - 5.0/5.0 -
Great
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All went well and no issues
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything went very smooth. Class Auto did a beautiful job on my car. Alan was wonderful to work with
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I appreciated the text and email correspondence with the status of my car It made this stressful situation a much smoother and bearable situation for me
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
had to push some panels to lock them in place, other than that all is working good.
Customer Service - 5.0/5.0 -
just the follow up response has not been good or gotten a response yet
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The proactive updates by Ron Belmont were professional and appreciated.
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.0/5.0 -
The gaps between the bumper and the car body is pretty big. Unlike original. I was told that’s what the technician can do. I was offered to have the technician look at it again but I decided to take it as it is and not risk it anymore.
Customer Service - 4.5/5.0 -
Allan is great to deal with. Very professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service and craftsmanship