Classic Bodyworks, Ltd.

4.9 (2,400reviews)
98%
96-1372 Waihona St.,  Pearl City,  HI  96782

In operation 43 years.

We have the best facility, the best tools and the best technicians in the business who are I-Car trained and Mercedes Benz Certified to handle any type of repair. Also, to make your life easier we work directly with most insurance Companies and have an Enterprise Rental Car office on property to get you in your replacement vehicle quickly.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • On-Site Car Rental
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Mercedes-Benz
Mercedes-Benz Elite

Reviews (2,400)

Likely to Recommend

Repair Quality

Customer Service

Staff were extremely helpful and great communicators.

Returned Clean

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Repair Quality

10 great job fast and very efficient

Customer Service

Customer service very helpful

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Everyone was extremely knowledgeable, helpful and friendly. They took their time to show us what needed to be done and why.

Customer Service

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Repair Quality

Great service and quick Service. Thank you!

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Prompt - finished earlier than ppromised Work is excellent Workers put a door panel guard with clips that I had in the car for my son-in- law to put on but hadn't had time yet? They went beyond their designated job ( the call of duty!) to help me out! Very much appreciated!

Customer Service

Always pleasant and courteous

Returned Clean

Likely to Recommend

Absolutely!

Repair Quality

Great job, beyond my expectations, please give the crew a much mahalo for doing a fantastic job!!

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Great work done by amazing people.

Customer Service

Very nice people work there.

Returned Clean

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Excellent service

Repair Quality

Quick, beautiful work and very professional

Customer Service

Friendly and knowledgeable staff

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

none

Returned Clean

Likely to Recommend

Despite our communication issue, I will likely still use Classic Bodyworks. They are convenient and more available. The staff is also friendly, but we will be sure to emphasize that they should contact my wife next time

Repair Quality

The overall repair went well, however we were frustrated with the break down in communication. When Classic Bodyworks called to schedule the repair, I specifically asked them to call my wife about scheduling. After the car was ready for pick up, they called me and left a message on Friday at 2:30pm, but did not call my wife (who was available to pick up the car while I was at work). For some reason, my phone did not give me the notification of the voicemail (which is not the fault of classic Bodyworks). However, instead of calling back when returning to work Tuesday, or early in the day Wednesday, they called back at 4pm Wednesday, and we needed to rush to pick up the car before the shop closed. I would have really appreciated if the staff called my wife on Friday, like I requested. Instead, we needed to pay an additional $170 for the car rental that would not have been necessary.

Customer Service

For the same reason

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Very likely. We enjoyed how well everything was done and how we felt like family.

Repair Quality

We were very impressed of how friendly and professional the whole staff was. Everything was well organized and before we knew it, our vehicle was repaired. So thank you so much for your service.

Customer Service

Very friendly

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

So good! And excellent

Customer Service

My Experience

Top quality work!!! Fast turnaround!!!

Likely to Recommend

Based on my experience with Classic Bodyworks, would definitely recommend!!

Repair Quality

Top quality work and fast turnaround!!

Customer Service

Was notified when parts came in. Set up prompt appt.