Classic Chevrolet, Inc.

4.7 (751reviews)
91%
3001 William D Tate Ave,  Grapevine,  TX  76051

In operation 66 years, 34 years at this location.

Classic Chevrolet Collision Center is a family owned auto repair dealership. We are the largest Chevrolet Dealer in the USA. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Alfa Romeo
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
Genesis
GM
GM CRN BrightDrop Fleet
GM Electric Vehicles
Honda
Hyundai
I-Car
Jeep
Ram
Subaru

Reviews (751)

My Experience

Since the receptionist to my advisor made my experience amazing. The technician did an awesome job on preparing my truck and the painters too. Overall I'm happy with the job.

Likely to Recommend

Repair Quality

Just got the car back so not sure if it was fixed correctly or if there will be residual problems.

Customer Service

Zach was great

Likely to Recommend

I loved being able to drop my rental off when I picked up my car.

Repair Quality

I loved being able to drop my rental off when I picked up my car. Everyone was very professional and helpful!

Customer Service

Everyone was very professional and helpful!

My Experience

My Experience

I like the service, kept me informed about the repair time.

My Experience

The person that took over Angela while she was out on maturity leave was very rude, disrespectful and impatient. He would be complaining about his job and how he hated taking over other people cases while they are out. I get it is a high stressful job but we were never rude or disrespectful and his level of professionalism was low to none. I really had a high standard perception of Classic Chevrolet but after this experience I would not take my car there. I have a 2024 chevy that needs to be work on and I will be looking somewhere else to due my business with.

My Experience

Professional and helpful with any questions about my vehicle.

My Experience

Earl, Noah, and the rest of the team were outstanding to work with, the paint match is perfect, the body panels lined up perfectly, and I couldn’t be happier! Thank you all!

My Experience

The repairs were flawless! Zach was incredibly courteous and kept me informed every step of the way. The timeline of the repairs was faster than I thought. Zach was very transparent with me and did everything in his power for a smooth process. I highly recommend Zach at Classic Chevrolet and his phenomenal team for anyone needing professional grade repairs!

My Experience

I’m overly picky with my car, but it was returned in poorer shape than when I dropped it off. I’m still cleaning on it and afraid I will have additional issues once I can see the car clearly. it had never been in the rain and it’s obvious it spent most of the eight weeks at the dealership outside and in the rain. I know it’s just a car, but it’s one. I’m very proud of and have taken extremely good care of. I wasn’t excited about bringing it in but work needed to be done that I could not do myself. it appears my anxiety was justified .

Likely to Recommend

Repair Quality

Unfortunately there or several hiccups along the way and the communication was very poor. My car was in the shop for more than three months for something very minor and Jack who is assigned to managing the project was never available by phone or in person when I went in for conversation. Yet one of the times I was there just to get an update in person. I was told he was unavailable right as an Uber eats person came into deliver him a pizza. Unfortunately when we did receive the vehicle, the bumper was painted a different color white than the car itself so I brought it back and it is still in the shop. After weeks and weeks of pain for a rental out-of-pocket. Definitely a praise to someone at the dealership who helped me get a rental from them a similar size car so I could continue to work and drive children around as needed. Currently, I am again in a rental and I’m hopeful that the repairs will be done properly and to match the existing paint color this time.

Customer Service

Please see notes from previous question

Returned Clean

My Experience

My Experience

Left blinker sensor didn’t work after leaving.

My Experience

Likely to Recommend

Repair Quality

Every was done well as expected.Only one part missing was the center cap on rear passenger side hub cab with Subaru logo.

Customer Service

Likely to Recommend

Repair Quality

Will is the best!

Customer Service

My Experience

My Experience

All work performed was acceptable however there was no communication from Classic. The job was supposed to take 2 or 3 days. No one contacted me to keep me informed about the progress. I finally got the car back 4 days after it was supposed to be completed.

My Experience

As someone who values their vehicle and wants to have it serviced by people who share that thought process, I can say I was very pleased with the service that I experienced working with Classic! Zachary was amazing to work with! I will definitely be bringing my vehicle back for future repairs and service!

Likely to Recommend

Repair Quality

Customer Service