Grapevine Collision Center

4.9 (921reviews)
99%
1321 Minters Chapel Road,  Grapevine,  TX  76051

In operation 16 years.

We've been repairing vehicles for more than 35 years. Our collision center is known for its expertise, honesty, and stellar service. Here at Grapevine Collision Center, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the DFW area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Ford
I-Car

Reviews (921)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its exceptional service quality, clear and proactive communication, and timely repairs. Many highlighted the detailed, easy-to-read invoices and step-by-step updates that kept them fully informed throughout the repair process. The quality of workmanship was frequently described as showroom-level, with vehicles returned looking brand new. Timeliness was a strong point, with numerous repairs completed ahead of schedule. A few customers noted isolated concerns such as delays beyond the estimated timeframe, limited proactive communication early in the process, and minor quality oversights, as mentioned directly in their feedback. Overall, the shop earned high praise for its customer-centric approach, professionalism, and dedication to excellence.
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"... addressed. The end result was a vehicle that was repaired perfectly with no signs it was ever involved in an accident. I would definitely recommend Grapevine Collision ..." Read more
"... best customer service experience we have ever had. So professional, knowledgeable and kind. Loved the staff and all the updates on where we were at with our ..." Read more
"... Center for our fleet vehicles and couldnt be happier. They do great work, and theyre always willing to answer any questions I have. They keep us updated on ETAs so we know when ..." Read more
"Outstanding work from start to finish. The paint job on my car came out flawless—great attention to detail, excellent communication, and timely service. You ..." Read more
"Outstanding service as always. Have taken several vehicles to them for repairs and have always have the best experience."
"Courteous, excellent workmanship and completion prior to the estimated time frame provided."
"Sooner than I expected!"
"Service was done very quickly and the work looks fantastic."
"Took 5 days. I was told 3 to 4"
"A company that communicates and clearly explains each step of the way and provides a detailed and easy to read invoices leaves zero guess to how ..." Read more
"... and the work was done consistently with the plan. Communications were great throughout the process and I think the quality of the repair is good. Overall, a very ..." Read more
"Excellent communication both through the app and via text messaging so there were never any questions that went unanswered."
"Extremely well at communicating throughout the process"
"Grapevine collision was great to work with! They were always prompt with communication and updates, worked efficiently to get my car done, and did a great job with the ..." Read more

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thank you so much for your help

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thank you so much

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Grapevine Collision is awesome!! They communicate and get the job done right!!! Definitely recommend them!!

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I worked with Jesus at Grapevine Collision. Unfortunately this was the second collision company I worked with since the customer service was so poor at the original place that was selected. Jesus was immediately responsive, organized, and his level of communication was extraordinary. I never had to question where we were in the process because he kept me constantly updated. He set realistic expectations on when I would, get my car back and over-delivered by getting it back sooner. He was always positive and professional.

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Everything went well and I was kept informed throughout the entire process

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Everything went well and I was kept informed throughout the entire process

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I’d definitely recommend them. Great work, great communication, and they get it right the first time.

Repair Quality

We’ve been using Grapevine Collision Center for our fleet vehicles and couldn’t be happier. They do great work, and they’re always willing to answer any questions I have. They keep us updated on ETAs so we know when to expect our vehicles back, which makes planning so much easier on our end. Best of all, we’ve never had to bring a vehicle back for something that was missed. They get it right the first time. Highly recommend!

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They always answer my questions, keep us updated on ETAs, and do the job right the first time. We’ve never had to bring a fleet vehicle back for anything missed. Great customer service all around.

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Service was done very quickly and the work looks fantastic.

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ABSOLUTELY!

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GREAT CUSTOMER SERVICE AND PERFECT REPAIR JOB:)

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GREAT CUSTOMER SERVICE....ALWAYS KEPT ME UPDATED:)

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the service ran 10 days past expected but the work and personal care were excellent.

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Ya’ll were great to work with. Kept me informed throughout the process. Friendly and helpful.

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I had nothing but a great experience from drop-off to pick-up. I was kept informed throughout the entire process and always knew what was going on with my vehicle. Larry and his team were amazing and handled everything from start to finish, making the entire experience stress-free for me. My vehicle has been running smoothly, and the damage was repaired beautifully. I’m extremely happy with the service I received and wouldn’t hesitate to bring my truck back again in the future. Highly recommend!

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