Grapevine Collision Center

4.9 (897reviews)

99%

(817) 421-7140

1321 Minters Chapel Road, Grapevine, TX 76051

99%

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1321 Minters Chapel Road
Grapevine, TX 76051

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Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

About Grapevine Collision Center

See Photos

1321 Minters Chapel Road
Grapevine, TX 76051

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

In operation 16 years.

We've been repairing vehicles for more than 35 years. Our collision center is known for its expertise, honesty, and stellar service. Here at Grapevine Collision Center, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the DFW area.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:00 am - 6:00 pm
Tue	7:00 am - 6:00 pm
Wed	7:00 am - 6:00 pm
Thu	7:00 am - 6:00 pm
Fri	7:00 am - 6:00 pm
Sat	8:00 am - 12:00 pm

* Holiday hours may differ.

Ford

I-Car

Call

Website

Reviews (897)

Sort By:
Newest
Rating

799 Customers Rated

5 Stars

82.9% Complete

(744)
4 Stars

3.9% Complete

(35)
3 Stars

1% Complete

(9)
2 Stars

0.6% Complete

(5)
1 Star

0% Complete

(0)
< 1 Star

0.7% Complete

(6)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its outstanding service quality, clear and proactive communication, and timely repairs. Many highlight how staff kept them informed at every stage through calls, texts, and app updates, making the process stress-free. Repair quality is frequently described as flawless, showroom-level, and exceeding expectations, with vehicles often returned cleaner than dropped off. Customers appreciate the team going above and beyond, including handling insurance, rental returns, and minor touch-ups. A few customers noted delays beyond initial estimates and isolated quality concerns such as missed dents or non-functional features post-repair, while one mentioned a communication gap early in the process. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop.

Select to learn more

Service Quality
Timeliness
Communication

"... addressed. The end result was a vehicle that was repaired perfectly with no signs it was ever involved in an accident. I would definitely recommend Grapevine Collision ..." Read more

"They were top notch. The quality of work was excellent and came back looking brand new. Couldnt be happier with the experience!"

"The work was very professional and done quickly. They even buffed out paint scrapes from before. ..." Read more

"Outstanding work from start to finish. The paint job on my car came out flawless—great attention to detail, excellent communication, and timely service. You ..." Read more

"Outstanding service as always. Have taken several vehicles to them for repairs and have always have the best experience."

"They are awesome quality work and great delivery. Its ready when they say its ready very hard to find people that keep their word in these days."

"Sooner than I expected!"

"Everything perfect and on time"

"Took 5 days. I was told 3 to 4"

"A company that communicates and clearly explains each step of the way and provides a detailed and easy to read invoices leaves zero guess to how ..." Read more

"... and the work was done consistently with the plan. Communications were great throughout the process and I think the quality of the repair is good. Overall, ..." Read more

"Excellent communication both through the app and via text messaging so there were never any questions that went unanswered."

"Extremely well at communicating throughout the process"

"Grapevine collision was great to work with! They were always prompt with communication and updates, worked efficiently to get my car done, and did a great job with the ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... addressed. The end result was a vehicle that was repaired perfectly with no signs it was ever involved in an accident. I would definitely recommend Grapevine Collision ..." Read more

"They were top notch. The quality of work was excellent and came back looking brand new. Couldnt be happier with the experience!"

"The work was very professional and done quickly. They even buffed out paint scrapes from before. ..." Read more

"Outstanding work from start to finish. The paint job on my car came out flawless—great attention to detail, excellent communication, and timely service. You ..." Read more

"Outstanding service as always. Have taken several vehicles to them for repairs and have always have the best experience."

"They are awesome quality work and great delivery. Its ready when they say its ready very hard to find people that keep their word in these days."

"Sooner than I expected!"

"Everything perfect and on time"

"Took 5 days. I was told 3 to 4"

"A company that communicates and clearly explains each step of the way and provides a detailed and easy to read invoices leaves zero guess to how ..." Read more

"... and the work was done consistently with the plan. Communications were great throughout the process and I think the quality of the repair is good. Overall, ..." Read more

"Excellent communication both through the app and via text messaging so there were never any questions that went unanswered."

"Extremely well at communicating throughout the process"

"Grapevine collision was great to work with! They were always prompt with communication and updates, worked efficiently to get my car done, and did a great job with the ..." Read more

Hazel (Lincoln owner) reviewed 9/26/26

Mike was wonderful from the beginning of the process until I picked up the refinished part. Highly recommend!!!!

Brian (Ford owner) reviewed 9/26/26

The team always comes through.

John (Ford owner) reviewed 9/25/26

Courteous, excellent workmanship and completion prior to the estimated time frame provided.

Ralph (Ford owner) reviewed 9/24/26

Thank you to Michael the Advisor on this claim, as well as Larry the Body Shop Manager. High quality service and excellent customer attention!

Cecilia (Toyota owner) reviewed 9/24/26

Alyssa (Ford owner) reviewed 9/23/26

Stephen (Ford owner) reviewed 9/21/26

Very good service!

Yes, I would recommend them wholeheartedly

Communicated well!

Pike (Ford owner) reviewed 9/21/26

Ashley (Nissan owner) reviewed 9/18/26

Matthew (Ford owner) reviewed 9/16/26

Carlos (Ford owner) reviewed 9/14/26

Great service. Jim was awesome. Kept us updated throughout process. Quick to respond when needed.

Michael Cubbage was awesome! Updated us regularly and answered phone calls promptly. Great service and very professional!

Mike (Ford owner) reviewed 9/14/26

Ronald (Ford owner) reviewed 9/14/26

Great service every time!

Michael (Lincoln owner) reviewed 9/14/26

Ken (Infiniti owner) reviewed 9/14/26

It was like I said. Like a new car. The service was super!

It was great. Like new

Sam was always pleasant helpful and professional. Mike was always knowledgeable, responsive and helpful. Even the gentleman who was working at 6:15 AM helped me retrieve an item I had left in my car!

Autumn (Toyota owner) reviewed 9/10/26

Bradley (Ford owner) reviewed 9/8/26

Chris G was great. He clearly communicated throughout the entire process. Mike was also great to work with. He explained the entire process and was spot on with his estimate of work time and completion date. I was impressed with his knowledge of the repair and with working with the insurance company to ensure timely repair. I will be recommending Grapevine Collision to my neighbors and friends..

Will be referring friends to Chris and Mike at GCC

Great job.

Professional

Christy (Volvo owner) reviewed 9/7/26

This was the best customer service experience we have ever had. So professional, knowledgeable and kind. Loved the staff and all the updates on where we were at with our car being fixed. Highly recommend!

Christy (Lincoln owner) reviewed 9/4/26

Michael (Ford owner) reviewed 9/2/26

great work and prompt

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If your vehicle has been in a storm, call your auto insurance company or agent first to report the damage. Take photos of the car where it was damaged, including any branches, water damage, mud or other elements.

Grapevine Collision Center

Take photos and get an online estimate

Schedule an estimate appointment

About Grapevine Collision Center

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (897)

799 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 3.5/5.0

Repair Quality - 4.0/5.0