Grapevine Collision Center

4.9 (864reviews)
99%
1321 Minters Chapel Road,  Grapevine,  TX  76051
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In operation 16 years.

We've been repairing vehicles for more than 35 years. Our collision center is known for its expertise, honesty, and stellar service. Here at Grapevine Collision Center, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the DFW area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Ford
I-Car
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Email

Reviews (864)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, clear and proactive communication, and timely repairs. Many highlight the detailed, easy-to-read invoices and step-by-step updates that kept them fully informed throughout the repair process. The quality of workmanship is frequently described as flawless, showroom-quality, and exceeding expectations. Customers appreciate the team going above and beyond, including cleaning vehicles before return and assisting with rental car coordination. Timeliness is a recurring strength, with many vehicles completed ahead of schedule. A few customers noted areas for improvement, including occasional delays beyond the estimated completion date, limited proactive updates early in the process, and minor quality oversights such as uneven tire pressure and a non-functioning rear camera post-repair. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop.
AI-Generated from reviews written in the last 12 months
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"Flawless work!"
"Top notch! They have the care and professionalism Ive never experienced."
"Outstanding service as always. Have taken several vehicles to them for repairs and have always have the best ..." Read more
"They are awesome quality work and great delivery. Its ready when they say its ready very hard to find people that keep their word in these days."
"Great job on the car repair—excellent workmanship, clear communication, and everything was done right the first time."
"They are awesome quality work and great delivery. Its ready when they say its ready very hard to find people that keep their word in these days."
"Sooner than I expected!"
"Took 5 days. I was told 3 to 4"
"My vehicle was ready a couple days sooner than I expected from their estimate. That was a pleasant surprise."
"Longer than I was told"
"A company that communicates and clearly explains each step of the way and provides a detailed and easy to read invoices leaves zero guess to how ..." Read more
"Excellent communication both through the app and via text messaging so there were never any questions that went unanswered."
"... and the work was done consistently with the plan. Communications were great throughout the process and I think the quality of the repair is good. Overall, ..." Read more
"HIGHLY RECOMMEND!! Fast on repairs and communicated the entire time."
"This was an insurance claim that i dropped off. There was no communication while the work was being completed"

My Experience

My 2nd time to use your services. Top notch again. Great patch up and paint matching.

Likely to Recommend

My daughter may be coming in this week

Repair Quality

Customer Service

Excellent communication style, laid back and comfortable

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Very nice job and was finished on time.

Customer Service

Very good customer service.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Everything was perfect and professional!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Jesus and Larry were very up front and open to the process . It took longer than I hoped but the insurance company was one that deliberately tried to make it as inconvenient as possible to get the repair done . thank God for consumer laws or the insurance company wouldnt have paid at all . But the work done by Grapevine collisoion looks exceptional and I know they went out of their way to be sure I was happy with my vehicle . Thank you Larry and Jesus . If I need another repair , Ill definitely be back 😀

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thanks for the timely updates. Car repairs looks nice

My Experience

Grapevine Collision did an amazing job with our Ram! If I ever have any bodywork in the future they will be my first call!!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Grapevine Collison Center went above and beyond providing the best service.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

This is N/A. I dropped the vehicle off as a after hours drop. The work was completed without me ever speaking to any of the staff. The only time i dealt with the staff was when picking up the vehicle and then when someone called me after to enforce the survey

Kept me Informed?

No

Ready on Time?

Yes

My Experience

I had an amazing experience at Grapevine Collision Center. Jesus was incredibly helpful from start to finish, and the whole process was quick and smooth. The job looks great, and the woman at the front desk was really welcoming and kind. I couldn’t be happier with the service.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Will highly recommend.

Repair Quality

Great work by the team ! Especially Michael Cubbage. He kept me informed on all aspects of the process. Thank you.

Customer Service

Good workmanship

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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