Caliber - Grapevine
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
Scott and Cathy(front desk) went over and above to help me with my car repair. Five Stars!! Truly remarkable people!
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The team at Caliber went above and beyond what was expected. We will continue to trust their craftsmanship and treating our vehicle like it was their own.i Highly recommend them.
Likely to Recommend - 5.0/5.0 -
Awesome service and care was provied
Repair Quality - 5.0/5.0 -
The vehicle Craftsmanship and the care and quality exeeded my expectations
Customer Service - 5.0/5.0 -
Caitlin and the Team went above and beyond to get my vehicle returned to me beyond my expectations
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 0.0/5.0 -
A couple of things. Scott was very professional and courteous. Very pleasant. However upon getting in the car, he had the air turned on. I’m assuming it has just been sitting and getting the repair done but it never got colder as I was driving. My air worked completely fine before dropping it off. I live about 10-15 minutes from Caliber and it has never taken my air long to get cold. Secondly, upon parking and inspecting the paint job, there is bubbling along the edges. You can clearly tell there was a rush job. This is my second time dealing with Caliber but my first time dealing with this one. I have always had a good experience but this one has rubbed me the wrong way. I tried to call but realized it was after 5:30.
My Experience - 5.0/5.0 -
Caitlin was nothing less than an absolute star when it comes to customer service. Extremely professional, consistently communicative and very appreciative of how the team finished the work on my car. It’s been nothing but a pleasure to work with your company and encourage you to find people of similar values as Caitlin. While I hope I don’t have to see you too many times, I will encourage everyone I know to go
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Please note that this is my first time using Calvert collision. It certainly won’t be my last for 2 very important reasons. The repair job was perfectly done and in a very timely manner.. secondly and most importantly- Caitlin! Her welcoming nature, thorough walk through of the process and constantly making one feel the top priority. I’m in the service industry and I can tell you that no adays, finding such a warm, welcoming and generous person is extremely rare. Truly.. thank you to her
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Team members were very friendly. The job was done quickly and neatly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Scott did an amazing job communicating status of repair throughout the process. Everyone was extremely kind and professional. The quality of the repair seems very well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I thought the whole experience was handled very well. The communication was very good in keeping me up to date on the progress. I would recommend Caliber to anyone needing help in the future.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was not expecting the repair to be completed so soon I am really impressed
Likely to Recommend - 5.0/5.0 -
10 - very highly
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Totally satisfied
Returned Clean
My Experience - 5.0/5.0 -
Timely updates
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The staff was very professional. My car was ready before the expected finish date. I’m very happy with the service!