DFW Collision

4.8 (1,181reviews)
97%
316 E. Dallas Road,  Grapevine,  TX  76051
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Shop AssistantSparkles

In operation 18 years.

We've been repairing vehicles since 2010 in the Grapevine area. Our collision center is known for its expertise, honesty, and stellar service. Here at DFW Collision Center, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you in pre accident condition. Work with most insurance companies. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the Grapevine area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car
Nissan
Scion
Toyota

Reviews (1,181)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional customer service, with staff members going above and beyond to provide clear communication, regular updates, and professional assistance throughout the repair process. The quality of repairs receives outstanding feedback, with vehicles looking brand new and work completed to the highest standards. Timeliness is frequently highlighted as a strength, with many repairs completed ahead of schedule or within promised timeframes. Customers appreciate the thorough communication, cleanliness of returned vehicles, and the professional, friendly approach of the team. The shop has earned strong customer loyalty with many repeat customers and high recommendations to family and friends.
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"Was surprised it was done so fast"
"It was ready before I expected."
"1 week before !! Fantastic!"
"The car was ready two days early!!"
"Receiving my car back two weeks earlier than estimated was awesome!"

Likely to Recommend

Repair Quality

I was very satisfied with the service provided by Rachel specifically and the rest of the team. They did a fantastic job, thank you very much!

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Excellent

Customer Service

Returned Clean

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Customer Service

Returned Clean

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Repair Quality

Great experience! Racheal was great to work with very attentive and communicated the deadlines well.

Customer Service

Returned Clean

My Experience

Rachel was great. She kept me informed and the process was easy.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

I feel that they went above and beyond. They paid attention to the smallest damage.

Likely to Recommend

Repair Quality

I felt well-taken care of. My concerns were heard and addressed with care. Those that work there seem very competent and caring. Updates were communicated in a timely manner. I felt like they worked for me and not for the insurance company.

Customer Service

Answered previously

Likely to Recommend

Absolutely will recommend.

Repair Quality

Great work! They kept me informed at all times. Job was done as promised within two weeks.

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

I received daily updates on the status of my vehicle. My car was in excellent shape and was clean when the repairs were completed.

Likely to Recommend

Repair Quality

Great work by DFW collision and the fixes were done in a timely manner

Customer Service

Returned Clean

Likely to Recommend

I’ve already told people about it and hope to come back and get another panel done.

Repair Quality

They did a great job and got me in and out quickly! Rachel was awesome!

Customer Service

Everybody involved was very friendly and professional. Rachael went above and beyond.

Returned Clean

Likely to Recommend

After seeing the tools and facilities given to the staff it will be hard to recommend you guys.

Repair Quality

The staff missed a blemish in the pain. After trying to fix it they too me to the back and the facility was not good. Lights were not sufficient for a paint and body shop. Updated lights are needed in order for your staff to do a proper fit and finish of cars.

Customer Service

Returned Clean

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Repair Quality

Excellent service by my advisor Bobby! I highly recommend this shop.

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Returned Clean

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Customer Service

They tried their best to make it perfect!

Returned Clean

My Experience

Super fast repairs, great communication! 100% recommend!

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Amazing service!!

Repair Quality

Great job, timely repair!

Customer Service

Kept me up to date and very friendly!

Returned Clean

My Experience

Appreciated Rachel’s professionalism and customer service. My car was repaired in a timely manner and looks great. No issues throughout the process, made it fairly easy

Likely to Recommend

Repair Quality

Customer Service

Rachel was very courteous and helpful