Classic Collision Abbotts Bridge

4.8 (827reviews)
97%
4468 Abbotts Bridge Rd,  Duluth,  GA  30097

In operation 43 years, 4 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Duluth, GA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (827)

My Experience

Fantastic service!

My Experience

Extremely pleased with the repair work done on car. Communication was excellent. Everyone was very friendly (especially Angela at the front desk.) Highly recommend Classic Collision.

My Experience

Back bumper have bubbles Also tire air was leaked severely

My Experience

Thank you!

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Repair Quality

Thank you all! Great customer service and great work!

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They were very good. Kept me informed of their progress. The results were great.

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Returned Clean

My Experience

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Would recommend

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Everyone was so nice! They were extremely understanding about having to leave town for the holidays. My car looks amazing, would go back 10/10

Customer Service

Kept me updated on everything they were doing during the process

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fair price good work

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they have done a great job

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I will tell everyone I know not to use you guys and let them know about how rude and inconsiderate your customer service.

Repair Quality

I am so upset about my experience! Apparently the location in Braselton was not able to repair my car in a timely fashion, so they shipped it to another location in Duluth. The guy called me on 12/30 and said that the car would be ready and at the Braselton location the morning of 1/2. I built my entire work schedule around picking up the car and it didn’t get delivered till late afternoon. What made me so mad was he already had closed out the order so I was unable to have an extension on my rental car I had to cancel meeting with two clients and drive all the way back over to Braselton after I had been there that morning to pick up my car. It was so frustrating and the lady at the front desk while nice took zero responsibility and blamed everything on the other location. This was an awful pick up experience and I would never recommend your shop. In fact, I’ll be leaving it reviews online and also calling the insurance company and letting them know about this experience. All it would’ve taken would for you and your team to have called me and let me know what was going on with my car. Give me a heads up and I can plan my day around it. Even when I called in the morning to check on the car, no one ever called me back. It’s so rude and inconsiderate as if my time doesn’t matter. I even told the person at the location that I was very unhappy and she said well you can just leave a review. So I will be more than happy to leave reviews since no one seemed to care.

Customer Service

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My Experience

Your customer service is above and beyond! Anyelo kept me informed several times a week on the progress that was being made and when my rental car coverage was going to expire he called my agent and had it extended.

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Actually, I would rate the customer service at the Abbotts Bridge location a 15! Anyelo kept me informed several times a week and when he found out the finish day would go beyond my rental car coverage, he called my agent and arranged for a few more days.

My Experience

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Repair Quality

My truck looks and drives like brand new. The team finished right on time, and picking it up was easy. Highly recommend!

Customer Service

They kept me up to date on the repair process.

Returned Clean

My Experience

They (Anyelo) was super friendly and assisting with my whole visit. The continuous updates via text messages was also super helpful. Overall I’m very satisfied with my experience here

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Good job !

Returned Clean