Classic Collision Aiken Heights

4.7 (239reviews)
95%
3720 Richland Ave W,  Aiken,  SC  29801

In operation 43 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Aiken, SC is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (239)

Likely to Recommend

Repair Quality

Customer Service

My Experience

My car was repaired and finished before the quoted time. Everyone in the office was very helpful and professional. I had to have a ride home and be picked up to get my car and the young man who drove me both ways was very polite and helpful. Thank you for good service!!

Likely to Recommend

I would recommend them

Repair Quality

Very pleased with the service I received. Everyone that I spoke with was very nice and helpful.

Customer Service

Very good customer service

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Repair Quality

Customer Service

My Experience

The office staff was great to deal with. Very friendly and updates on repair status was very timely. Repair was finished before the original completion date given. The repairs look great and everything appears to work as well as before. Would highly recommend.

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Customer Service

Returned Clean

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Repair Quality

Customer Service

Very friendly and professional.

Returned Clean

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Customer Service

Likely to Recommend

Perfection takes time, just improve the communication. If a customer asks for a manager to call back, that should be an easy task.

Repair Quality

The quality was excellent, they definitely know what they are doing and the result looked like nothing had ever happened.

Customer Service

The receptionist was 100/10, due to the delayed completion and no update in the app, I requested a call back from the manager, but never received one.

Returned Clean

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Customer Service

Returned Clean

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Customer Service

My Experience

None

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My Experience

Wonderful experience! I would highly recommend.

My Experience

They did a great job on the repair and everyone was so professional and so nice.

Likely to Recommend

Repair Quality

Jessica was so professional, knowledgable and caring in the handling of our car and what was needed to get the job done.

Customer Service

Very pleased with Jessica and her team

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Good service!

Customer Service

Returned Clean

My Experience

I was very satisfied with the service I received. They kept me informed regularly about how the repairs were going and they finished a day earlier than promised. Everyone was very friendly. One of the employees even drove me home after I dropped my car off because my alternate transportation fell through. I won't take my car anywhere else for as long as they are in business.

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Customer Service

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Always

Repair Quality

The staff are very helpful and supportive as well as doing beautiful work.

Customer Service

Again, not only do they do great work, they are very supportive, and friendly. They even helped me get my car back home.

Likely to Recommend

Repair Quality

There was mild damage under the vehicle that was never addressed

Customer Service

The gal at the counter was great. Their automated text program is TERRIBLE. I was given multiple imaginary appointments that no one at the shop was aware of. When I did finally have a real meeting the girl at counter expected me but the estimate guy was completely unaware and unprepared. Also, after having the vehicle for over a week I got an intro text saying yall were chosen to handle the repair to call and set up appointment?? As a small business owner I realize how easily things can slip thru- this seemed like the text program and shop were in no way connected.

My Experience

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Customer Service