Classic Collision Aiken

4.9 (1,569reviews)

99%

(803) 641-8031

3980 Richland Ave West, Aiken, SC 29801

99%

See Photos

3980 Richland Ave West
Aiken, SC 29801

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Instant Estimate

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About Classic Collision Aiken

See Photos

3980 Richland Ave West
Aiken, SC 29801

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 43 years, 7 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Aiken, SC is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including; making us a leader in comprehensive collision repair.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 6:00 pm
Tue	8:00 am - 6:00 pm
Wed	8:00 am - 6:00 pm
Thu	8:00 am - 6:00 pm
Fri	8:00 am - 6:00 pm
Sat	8:00 am - 12:00 pm

* Holiday hours may differ.

I-Car

Call

Website

Reviews (1,569)

Sort By:
Newest
Rating

1,382 Customers Rated

5 Stars

77.6% Complete

(1218)
4 Stars

5.5% Complete

(87)
3 Stars

1.5% Complete

(23)
2 Stars

1.1% Complete

(17)
1 Star

0.6% Complete

(10)
< 1 Star

1.7% Complete

(27)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its outstanding service quality, with repairs frequently described as flawless, leaving vehicles looking brand new. The team is widely recognized for professionalism, friendliness, and genuine care. Communication stands out as a major strength, with customers appreciating regular text and call updates throughout the repair process. Timeliness is another highlight, as vehicles are often completed well ahead of estimated dates, exceeding expectations. A few customers noted they had to follow up for status updates and one mentioned a payment method not being communicated at drop-off, as areas they felt could be improved. Overall, the vast majority of customers express high satisfaction and enthusiastically recommend the shop to friends and family.

Select to learn more

Service Quality
Timeliness
Communication

"Classic collision of Aiken finished repairs on my Subaru Ascent a week earlier than projected and everything was fixed perfectly!"

"I was very satisfied with entire process. Professional and courteous staff and quality work. Communication was excellent. I live quite a distance ..." Read more

"Fantastic service and excellent work done."

"... of the business. Upon retrieving my vehicle, while looking at it I couldn't tell it was in a collision. Great job! The best part about Classic Collision ..." Read more

"Repairs blend so that you would never there had been body damage."

"It was ready 3 weeks before the estimated date"

"Repair thoroughly surprised me and was done in less than 48 hours from drop off"

"... both my insurance company and rental car services. Repairs were completed well in advance of originally estimated timeframe." Read more

"It ran about five days over from the original estimate date."

"It was ready 4 days before the estimated date."

"Shop did an awesome job keeping me informed of how repairs were moving forward and itemized the cost of these repairs as to what ..." Read more

"Never missed a beat during the whole process. Got text messages at every stage of the process."

"Communication was frequent and informative. The whole process was absolutely stress-free. They ..." Read more

"I shouldnt have to call to check on the status of my vehicle. I should automatically get updates."

"Customer service was A+. Updates on my car were conveniently frequent and I felt very taken care of. Would definitely recommend. ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Classic collision of Aiken finished repairs on my Subaru Ascent a week earlier than projected and everything was fixed perfectly!"

"I was very satisfied with entire process. Professional and courteous staff and quality work. Communication was excellent. I live quite a distance ..." Read more

"Fantastic service and excellent work done."

"... of the business. Upon retrieving my vehicle, while looking at it I couldn't tell it was in a collision. Great job! The best part about Classic Collision ..." Read more

"Repairs blend so that you would never there had been body damage."

"It was ready 3 weeks before the estimated date"

"Repair thoroughly surprised me and was done in less than 48 hours from drop off"

"... both my insurance company and rental car services. Repairs were completed well in advance of originally estimated timeframe." Read more

"It ran about five days over from the original estimate date."

"It was ready 4 days before the estimated date."

"Shop did an awesome job keeping me informed of how repairs were moving forward and itemized the cost of these repairs as to what ..." Read more

"Never missed a beat during the whole process. Got text messages at every stage of the process."

"Communication was frequent and informative. The whole process was absolutely stress-free. They ..." Read more

"I shouldnt have to call to check on the status of my vehicle. I should automatically get updates."

"Customer service was A+. Updates on my car were conveniently frequent and I felt very taken care of. Would definitely recommend. ..." Read more

Chiquita (Honda owner) reviewed 9/3/26

Mark (Toyota owner) reviewed 9/1/26

Zachary (Toyota owner) reviewed 8/31/26

Frequent, helpful updates, via text and phone call voice mail.

Shalonda (Hyundai owner) reviewed 8/31/26

The agent was awesome and very informative.

Rian (Jeep owner) reviewed 8/30/26

Fast, high-quality, and great customer service. Worth every penny.

Edwin (Volkswagen owner) reviewed 8/28/26

Eva (Toyota owner) reviewed 8/27/26

Melissa (Nissan owner) reviewed 8/27/26

Kept me informed. Went over all repair work. Submitted paper work. If not satisfied bring it back..Chris did great.

Thomas (Toyota owner) reviewed 8/26/26

Brenna (Audi owner) reviewed 8/25/26

So excited to have my car back! The car looks as good as new and I’m so grateful!

Mary (Acura owner) reviewed 8/24/26

Ashley was especially helpful and answering my questions during several different phone calls.

John (Toyota owner) reviewed 8/24/26

Impressed at how you kept me informed of progress. Very happy with the results. Only critique is that texts and phone calls came from odd/ out of area numbers so I never answered any of them. Was worried they could be scams.

They were flexible, professional, and very good about providing progress updates. They delivered the job faster than expected. I am completely satisfied with the quality of their work.

See previous comment

Michael (Toyota owner) reviewed 8/24/26

Communicated every step of the way. Excellent job.

Already have

Quality work. Communicated well and repaired quickly.

Hamp (Chevrolet owner) reviewed 8/24/26

Ann (Jeep owner) reviewed 8/21/26

Clarence (GMC owner) reviewed 8/20/26

Rafael (Chevrolet owner) reviewed 8/19/26

Great service from start to finish. Quicker then I expected. And the work done is spotless.

Great service all the way and the work is spotless. Recommended 100%

Great.

George (Honda owner) reviewed 8/18/26

Timothy (Hyundai owner) reviewed 8/17/26

Even though things did not go to plan, they kept me informed on what was happening and why. Thank you

They kept me informed

Teddy (Dodge owner) reviewed 8/15/26

Very fast work with very professional help.

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Normally it's not possible for an auto body shop to provide an accurate estimate over the phone because they will need to inspect the vehicle for hidden structural damage.

Classic Collision Aiken

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Classic Collision Aiken

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (1,569)

1,382 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0