Classic Collision South Augusta

4.9 (659reviews)
99%
1848 Gordon Highway,  Augusta,  GA  30904

In operation 43 years, 3 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Augusta, GA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (659)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, professionalism, and excellent repair work, with many noting their vehicles looked brand new after repairs. Communication was a standout highlight, as customers appreciated receiving regular calls and texts keeping them informed throughout the repair process. Timeliness was also well-received, with several customers noting their vehicles were completed on or ahead of schedule. A few customers pointed out areas for improvement, including instances where additional requested work was not addressed, minor paint imperfections, vehicle cleanliness upon return, and one case where a vehicle was returned nearly out of gas. Overall, the vast majority of customers expressed high satisfaction and indicated they would recommend the shop to family and friends.
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"... friends, family, ect. They are very professional and the quality of there work is awesome. They take the time to make sure everything is done right. I give Classic ..." Read more
"Paint and body team did a very good job on repairs and the Paint job. I'm planning on going back and ..." Read more
"... getting it to me a day earlier than they calculated. They did an awesome job on my repairs and even cleaned my baby up inside and out before returning it. I ..." Read more
"The staff was professional and respectful. They completed excellent work on my Doge Journey and gave frequent updates throughout the process."
"It has one spot on finder that is still messed up but also when cleaning car they snatched on the blower ..." Read more
"They did an amazing job in a timely fashion! Would highly recommend this repair shop."
"Great communication and repair was completed before the estimated date given."
"... knowledgeable thanks and I would recommend them to anyone and my car was ready a head of schedule very convenient 👍" Read more
"... phone calls. They gave me a date for completion but they ended up getting it to me a day earlier than they calculated. They did an awesome job on my repairs ..." Read more
"There was a bit of delay due to parts being on back order which is normal in most cases but they made sure ..." Read more
"The customer service was top tier!!! They kept me informed about everything they were doing to my vehicle. I was very impressed and I will refer ..." Read more
"They called me with updates and told me how things were going."
"Great communication and repair was completed before the estimated date given."
"... the insurance company. Once I got it to them they kept me updated on the progress of the repairs via text messages and phone calls. They gave me a date for ..." Read more
"Everything was excellent customer service time for the repair communication, but I really wish they spelt ..." Read more

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Returned Clean

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The customer service was excellent. The time frame and the work done on my car is excellent.

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Returned Clean

My Experience

You did excellent job. The vehicles has been modeled to its original shape and looks. Immaculate.

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Excellent

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Very good

My Experience

Communication was great..and the car looks great now .keep up the good work!

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Excellent service communication fantastic!!!

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Returned Clean

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Got my kia down and everything is running how it should be. I definitely would recommend this place to get your car fixed

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My first impression of staff members is that they were friendly, professional and prompt. I also appreciated how well they communicated what needed to be done.

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Excellent service and my vehicle was ready, when promised.

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Excellent customer service.

Returned Clean

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My Experience

They did an amazing job in a timely fashion! Would highly recommend this repair shop.

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The entire team at Classic Collision was awesome! I had a great experience.

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Returned Clean

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I would definitely recommend

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Everyone was very nice and helpful. The process went very smoothly and everything was handled perfectly.

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Everything was great

Returned Clean

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Returned Clean

My Experience

Everything was excellent customer service time for the repair communication, but I really wish they spelt my name right. My eye twitches every time I see it with an E. other than that 10 out of 10

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It took a while but very satisfied

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Keep me inform

My Experience

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Returned Clean