Classic Collision Sebastian Way

4.8 (143reviews)

95%

(706) 262-8481

1402 Broad St, Augusta, GA 30901

95%

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1402 Broad St
Augusta, GA 30901

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About Classic Collision Sebastian Way

See Photos

1402 Broad St
Augusta, GA 30901

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 43 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Augusta, GA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold making us a leader in comprehensive collision repair.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

Cash

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 6:00 pm
Tue	8:00 am - 6:00 pm
Wed	8:00 am - 6:00 pm
Thu	8:00 am - 6:00 pm
Fri	8:00 am - 6:00 pm
Sat	8:00 am - 12:00 pm

* Holiday hours may differ.

I-Car

Call

Website

Reviews (143)

Sort By:
Newest
Rating

121 Customers Rated

5 Stars

74.1% Complete

(106)
4 Stars

7% Complete

(10)
3 Stars

1.4% Complete

(2)
2 Stars

0.7% Complete

(1)
1 Star

0% Complete

(0)
< 1 Star

1.4% Complete

(2)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for outstanding service quality, with many noting that their vehicles were returned looking brand new. The repair work was frequently described as excellent, with several customers highlighting the thoroughness and professionalism of the team. Timeliness was a strong point, as numerous customers noted their vehicles were completed ahead of the promised date. Communication was widely appreciated, with customers valuing regular updates via texts and calls throughout the repair process. A few customers noted areas for improvement, including delays in receiving updates unless they initiated contact, vehicles being returned with cleanliness concerns, and occasional repair timeline overruns. These observations came directly from customer feedback and reflect isolated experiences amid an overwhelmingly positive response.

Select to learn more

Service Quality
Timeliness
Communication

"Extremely satisfied! The very best in customer service, updates, and repair work. They make you feel like ..." Read more

"... people that were always helpful and informative. My car was finished prior to the proposed date which was surprising due to the holidays. My car ..." Read more

"... done a couple of weeks before the promised date and they did a great job! Also, awesome customer service and I really appreciated the updates as the job progressed. ..." Read more

"Great job in every aspect of the car repair experience with Classic. Frequent Communication on the progress ..." Read more

"Customer service was excellent. They arranged for our rental car to be picked up from Classic collision saving ..." Read more

"The repair was done a couple of weeks before the promised date and they did a great job! Also, awesome customer ..." Read more

"... Starting getting calls saying should be ready any day. Finally got vehicle on 110. Entirely too long. I was continuously asked about my truck and what ..." Read more

"Delayed a week"

"... professional and kind with great attitude and the staff was finish the work in a very timely manner I would recommend this shop a thousand times over ..." Read more

"... did a excellent job, not only with the repair but keeping me updated as the process went along. Would recommend the company to anyone needed repairs." Read more

"Excellent customer service from beginning to end. Communication was great, loved the text messages and constant updates. The car was ready in a timely ..." Read more

"The staff at Classic Collision were courteous and always kept me updated on the progress of my repair."

"Excellent communication and support throughout the process"

"I was not informed until I called about 3 weeks later to check on status."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Extremely satisfied! The very best in customer service, updates, and repair work. They make you feel like ..." Read more

"... people that were always helpful and informative. My car was finished prior to the proposed date which was surprising due to the holidays. My car ..." Read more

"... done a couple of weeks before the promised date and they did a great job! Also, awesome customer service and I really appreciated the updates as the job progressed. ..." Read more

"Great job in every aspect of the car repair experience with Classic. Frequent Communication on the progress ..." Read more

"Customer service was excellent. They arranged for our rental car to be picked up from Classic collision saving ..." Read more

"The repair was done a couple of weeks before the promised date and they did a great job! Also, awesome customer ..." Read more

"... Starting getting calls saying should be ready any day. Finally got vehicle on 110. Entirely too long. I was continuously asked about my truck and what ..." Read more

"Delayed a week"

"... professional and kind with great attitude and the staff was finish the work in a very timely manner I would recommend this shop a thousand times over ..." Read more

"... did a excellent job, not only with the repair but keeping me updated as the process went along. Would recommend the company to anyone needed repairs." Read more

"Excellent customer service from beginning to end. Communication was great, loved the text messages and constant updates. The car was ready in a timely ..." Read more

"The staff at Classic Collision were courteous and always kept me updated on the progress of my repair."

"Excellent communication and support throughout the process"

"I was not informed until I called about 3 weeks later to check on status."

Carol (Hyundai owner) reviewed 9/21/26

Mark (RAM owner) reviewed 9/21/26

Christopher (Chevrolet owner) reviewed 9/21/26

Pauline (Nissan owner) reviewed 9/18/26

Dylan (Lexus owner) reviewed 9/18/26

Thomas (Hyundai owner) reviewed 9/15/26

Thanks for doing a great job and staying within the estimated price. We will definitely recommend classic collision.

Chandra (RAM owner) reviewed 9/14/26

Awesome customer service and made my vehicle look brand new again

Annette (Nissan owner) reviewed 9/11/26

Ralph (Ford owner) reviewed 9/7/26

Very efficient, helpful, kind and informative.

Raymond (Ford owner) reviewed 9/7/26

Repair to my F150 was great. My only complaint was the length of time it took for the repair.

Kasey did a great job keeping me updated

Samuel (RAM owner) reviewed 9/3/26

Everything was alright!

Beatrice (Toyota owner) reviewed 9/1/26

Job well done, thank you!

Sarah (Lexus owner) reviewed 8/31/26

Truly a Spiritual Journey. To God be the Glory! All things are possible with God.. To Mr.Elliott and Team,and a job will done. Blessings

Doris (Chrysler owner) reviewed 8/31/26

Carl (Toyota owner) reviewed 8/24/26

I am completely satisfied with my repair, my truck looks like the day I took it off the car lot. I highly recommend Classic Collision

Great communication

Carol (Toyota owner) reviewed 8/14/26

Kaleb (RAM owner) reviewed 8/10/26

Tammie (Ford owner) reviewed 8/5/26

Car was totaled. But in the past I had repairs done and it was great work

Eyal (Mazda owner) reviewed 8/4/26

Revonda (Ford owner) reviewed 8/3/26

You all did a great job on my truck Im very satisfied and you all put a smile on my face!

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It's not advisable to drive your car to an auto body repair shop if you see fluids leaking, the steering or suspension feels misaligned, the car is making an unusual noise after an accident, or if an air bag was deployed.

Classic Collision Sebastian Way

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Classic Collision Sebastian Way

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (143)

121 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 3.5/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0 -

Repair Quality - 4.0/5.0 -

Customer Service - 4.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0