A C Proctor's Paint & Body Works

4.9 (515reviews)
100%
3011 Milledgeville Rd,  Augusta,  GA  30904

In operation 79 years, 62 years at this location.

From the beginning back in 1947 until today, a dedication to customer service and quality repairs has made A. C. Proctor's a fixture in the C.S.R.A. Our continued commitment to a total quality experience from start to finish on your repair and our ongoing quest for training and technology have made this family business a lasting and respected fixture where you are sure to receive an outstanding job every time!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (515)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional quality of repairs, with many noting their vehicles looked brand new after service. The shop receives high marks for outstanding customer service, with staff described as friendly, professional, knowledgeable, and welcoming. Communication throughout the repair process is frequently highlighted as a strength, with customers appreciating being kept informed at every step. Timeliness is generally well-regarded, with most repairs completed as promised. A few customers noted minor areas for improvement, including occasional communication gaps during the repair process and isolated instances of parts-related delays, as mentioned directly in their feedback. Overall, customers express strong satisfaction and willingness to recommend the shop.
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"Professional. Understanding. Work completed in a timely manner and the quality of work was outstanding. Looks like the accident never happened!"
"The repair work was excellent. My car looks like new."
"... ready that following week. My car looks brand new. They did an amazing job on the repair!" Read more
"No one would know there was any damage to the vehicle."
"... camera is a bit misaligned after the repair, but they are great, honest people" Read more
"The repair seemed to be done very quickly and I got my car back in a few days."
"Professional. Understanding. Work completed in a timely manner and the quality of work was outstanding. Looks like the accident never happened!"
"... Wednesday, but due to receiving damaged parts, the pick up day was moved to Friday. All good." Read more
"Exactly on time."
"Took about 2 weeks longer than the estimate and my backup camera is a bit misaligned after the ..." Read more
"Communication from their office was excellent at each step. I felt well informed about what to expect and how ..." Read more
"... been extremely satisfied with A.C. Proctors work, communication, expertise, and ease throughout the entire process." Read more
"Vehicle was repaired in timely manner. I was updated on each step of the way. They even handled my car rental."
"Couple of issues with communication but the service was great."
"Every step of the way we were kept informed"

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Thank you for being Humble.and professional.

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Thank you so much.

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Thank you for being helpful

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Great job, looks great!

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I just want to say thank you to A.C. Proctor’s for doing such a wonderful job repairing my car after it was hit. You did an amazing job, and I truly appreciate the care, professionalism, and attention to detail you put into getting my car back looking great. I’m very pleased with the work and grateful for your excellent service. Thank you again!

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Yes I definitely Recommend AC Proctor!!! This is a very good Wonderful Repair place that truly gives Heart Customers Service !!! And I did call state farm and advised them that AC Proctor was the Best customer service and the Best Repair !!! And If any of my friends and neighbors tell me there car got a big ding or a small boo boo, I will sure advise them that AC Proctor is the very best place to go. You can't even see where the ding was...but hey AC Proctor your Truly Top Customer Service Really Touched My Heart and Fixed my car!!! Meaning the stress of this car Repair was just so minimal as AC Proctor Wonderful Front Desk Lady explained everything and got the call Rolling and got my car fixed so nicely and helped me figure out how to get Rental car started as I had never had a Rental before. And the Rental ship that AC Proctor uses Enterprise on Gordon Hwy was so very nice Too !!!

Repair Quality

Thank you so much for doing such a Wonderful Fix ! Its Really Amazing how nice it Looks Now that AC Proctor has fixed it. I am so thankful for everyone I encountered at AC Proctor. Every person I spoke with was super nice and very kind. I am Thankful for your whole team. But most especially I am super thankful for the wonderful Lady at the front desk of Procter as I was very nervous about the Repair process but she kindly explained every step to me And she was so very kind and so very patient with me as she walked me through this Repair Journey. I pray that nothing every gets dinged on my car again. But if it does I will certainly go to AC Procter , as the wonderful customer service I received was just Truly Amazing!!!! I am very Thankful for AC Procter in Augusta Ga !!! The very best service is Right here at AC Procter in Augusta GA !!!

Customer Service

The Repair Looks So Nice !!!! It's all so beautiful. I can't even see where the ding started at .. The ding is Magic Gone. Truly Amazing. Thank you so much for fixing my car. You would just have to see it to believe it. It Looks Truly Amazing !!!

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Excellent repair work! Great communication! Smooth delivery of services. Thank you!

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Excellent service and communication!

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Hey they did a really good job on my car I love it

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Repair Quality

Tinted window was slightly off. The whole right side edge was clear glass

Customer Service

Very nice and knowledgeable. Explained everything

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Only shop I would ever recommend

Repair Quality

Repair facility was exceptional

Customer Service

Staff were knowledgeable and friendly

Returned Clean

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Have already given good rating to friends!

Repair Quality

Enjoyed working with Mr. Proctor and staff!

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The car seems to be repaired perfectly.The staff is very friendly and professional and answered all my questions promptly.

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My Experience

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Great experience with AC Proctor.

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