Classic Collision Auburn

4.9 (981reviews)
98%
1358 Duncan Lane,  Auburn,  GA  30011

In operation 43 years, 14 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Auburn, GA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (981)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, seamless communication, and impressive timeliness. Many highlighted the exceptional friendliness, professionalism, and knowledgeability of the staff, with several noting they felt like family. The quality of repairs was frequently described as flawless, with vehicles returned looking brand new. Regular text and call updates throughout the repair process were widely appreciated, keeping customers informed at every stage. Numerous customers noted their vehicles were completed ahead of schedule, which was a recurring highlight. A small number of customers mentioned isolated concerns such as a misaligned bumper, overspray, and a drained battery, reflecting areas customers feel could be refined. Overall, the overwhelming majority expressed high satisfaction and eagerness to recommend the shop.
Select to learn more
"... could not be done. When I went to pick it up, it was perfectly repaired. Third time using CC and always amazed at the great service received every time." Read more
"They did a great job fixing the damage and matching the paint."
"Exceptional customer service and excellent work! Highly recommend!"
"... and made the entire process smooth and stress-free. My car looks brand new, and the quality of work was excellent. Highly recommend!" Read more
"... the entire process. They are professional and nice. They do amazing work. You would never know there was ever any damage to my car. They will be my only choice whenever any ..." Read more
"Dealing with the classic was extremely easy and they had my vehicle completed a week early."
"Early delivery was great! Saved so much on my rental costs!"
"The staff were extremely friendly and helpful. The repair was completed a week early."
"... me informed, treated me with professionalism, and completed the repairs in a timely manner. When I got my car back, it looked great, and it was ..." Read more
"A++ communication through the entire process. I always knew what process of the repair my car was ..." Read more
"Car looks great. We were kept informed with status updates through the process and it was completed in a timely manner."
"... the bar immensely! Such a fast turnaround and just such a nice and friendly staff! Thank you for being so kind and just communicative with every update! You guys are the real deal!" Read more
"the staff was very friendly! they communicated very well & kept me updated on the repair progress. I would recommend this shop to everyone! :"
"... people at Classic Collision were so professional and always kept me in the loop at every phase of the repairing my vehicle . The people there were so friendly they ..." Read more

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

they did a very good job in a timely manner. r very satisfied with the outcome

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone there was so nice! They kept me updated every step of the way. They did a great job with my car! I will definitely recommend them to others!

Likely to Recommend

Repair Quality

I truly can’t say enough good things. They were amazing to work with and did a great job!

Customer Service

Returned Clean

My Experience

Great service !

Likely to Recommend

Repair Quality

Very happy! Great work!

Customer Service

Very happy!

Returned Clean

Likely to Recommend

Repair Quality

Was only an inpection. The ladies were nice with me. Thank you

Customer Service

I appreciate the ladies in customer services. Thank you

Likely to Recommend

Repair Quality

Staff (DD) was very helpful and kept up inform on the progress the entire time the car was in the shop

Customer Service

Returned Clean

My Experience

The people at Classic Collision were so professional and always kept me in the loop at every phase of the repairing my vehicle . The people there were so friendly they made feel at home every time I talked to them . I would recommend Classic Collision to anyone I know that need there services .Thank you for your professionalism Classic Collision .

My Experience

The staff are so friendly, knowledgeable, and efficient. The service is top notch.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

The repair was quick and it came back looking good i have no problems with the work that was done.

Customer Service

The customer service was great they called when something was ready or needed from me and they were patient with my questions and concerns.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

awesome service!!!

Likely to Recommend

my car looks great

Repair Quality

Customer Service

fantastic service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Looks great. Good service.

My Experience

Two ladies up front are amazing

Likely to Recommend

Repair Quality

Great to work with good communication

Customer Service