Classic Collision Auburn

4.9 (1,001reviews)
98%
1358 Duncan Lane,  Auburn,  GA  30011

In operation 43 years, 14 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Auburn, GA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,001)

My Experience

The best people to deal with and they do true best work! Would highly recommend.

Likely to Recommend

Repair Quality

Great people that do great work. Always kept me updated.

Customer Service

Very friendly.

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Repair Quality

Fog light not adjusted properly.

Customer Service

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Not this company. Classic collision alburn

Repair Quality

Paint job and part fit are garbage. They broke parts around the windshield and replaced them with used parts that doesn't match and fit. The job is terrible!!!

Customer Service

Receptionist was nice but the service person wasn't after I told him the gaps and paint job where terrible.

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Repair Quality

Tape adhesive left on both sides of the rear area that I had to remove. Color off slightly on the repair side.. Clear coat has a slight rippled look to it.

Customer Service

No time frame given after taking the vehicle in as to how long the repair would take. Called 2 days later and the receptionist said Thursday. 3 hour notice given on Friday the vehicle was ready for pick up.

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Repair Quality

Highly recommend, great quality of work that was done fairly quickly and great communication from them as well !

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Repair Quality

Having never been to a body shop before, Eric and Kristell made the process easy and hassle free.

Customer Service

Returned Clean

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Customer Service

Classic Collision did a wonderful job on my car .I will recommend them to my friends and family . Thank you

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I won't ever go back to them and when I told them the first time about the poor quality they lied and said that I didn't tell them when I had a witness there with me and called him a liar too.

Repair Quality

The worst experience I ever had. I had to go back to them three times to have them do the work correctly. First time they didn't repair the bumper. The second time it was dirt throughout the paint that they did and a dent from the door that they put on. The third time their was swirl marks from the repair from the dirt removed from the second repair and the excuse the gave me was because it's and older car that's the best that they did. I don't care if the car was built in the 1960's it should of been done correctly the first time

Customer Service

I had to complain 3 times about things that wasn't done correctly this was the worst experience I had getting the car repaired and my claims my adjuster had no contact with him. Every time I call Timothy he was never in his office and would never return any of my messages or calls.

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Returned Clean

My Experience

Very timely and customer service friendly

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Repair Quality

Excelente y rápido servicio

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