Classic Collision Auburn

4.9 (999reviews)
98%
1358 Duncan Lane,  Auburn,  GA  30011

In operation 43 years, 14 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Auburn, GA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (999)

My Experience

I was updated every single day about the progress on my car. The entire staff that I spoke with was A+. Customer service was too notch. And the car looked great. Thank you guys.

My Experience

Everything fine but should have lined front in. The car was hit twice. Once on the left front and also the right front.

Likely to Recommend

Repair Quality

Car looks brand new!

Customer Service

Very happy with outcome! Eric was great to give me updates on a regular basis and the work was much quicker than expected.

Likely to Recommend

Already have recommended

Repair Quality

Great communication and fair pricing

Customer Service

Great communication and updates based on your preference

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great job! They not only made a good repair, but they reconnected/repaired/or replaced the sensor that alarms the driver whenever an object is close to the vehicle, front and back. In addition, they washed the vehicle and vacuumed out all the dog hair in the back seat area. I was simply elated and very much appreciative. Thank you Classic Collision. Lois Thomas-Ewings, Owner

Likely to Recommend

No problem with recommending this auto repair shop.

Repair Quality

Great service. Efficient and reasonable. Very nice and courteous receptionist. Cleaned my vehicle inside and out, and reconnected/replaced/or repaired the sensor that alerts me of an object close to the vehicle, front and back. Lois Thomas-Ewings, Owner

Customer Service

Receptionist very courteous and professional.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Upon first call saying the vehicle was finished I found the Car had trash all in the paint, buffing compound in the cracks and crevices, front door to rear door gap was not acceptable. They kept the car another 3 days to fix it and called again saying it was done. Went the second time and vehicle still had trash in the paint, sand marks showing from sanding and buffing it, buffing compound still in the cracks and crevices. Found a door trim piece not in alignment. They kept the vehicle another 2 days and called saying it was ready, and still found sand marks all in the paint on all 3 panels, swirl marks in the paint from buffing it, 2 burn spots in the clear, one on the front driver door and one on the rear driver door. And still buffing compound in the cracks and crevices. And also found the driver rear window would not roll down. Took the vehicle back this morning on 2/7/22 for them to repaint it and repair the issues. This is the 4th time they have had my vehicle to fix it and it has almost been a month since the first initial repair.

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Fast, efficient and excellent quality of work

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Yes, I was very satisfied, they kept me well informed from the beginning to the end

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Got my car back super fast and the work looks amazing !! 10/10

My Experience

Everyone was very professional. My Kia looks like new and the repairs were completed in the time frame i was given. Thank you so much!!!

My Experience

Great communication and a quick repair. Thank you all so much.

Likely to Recommend

Repair Quality

The repairs were done in a timely manner and the communication was excellent

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

This is second repair I’ve had done here , everyone is professional and helpful and work was done satisfactory. No complaints will do business again. Thanks.

Likely to Recommend

Repair Quality

Good work will do business again

Customer Service

Good communication on the level in the process

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean