Classic Collision Auburn

4.9 (996reviews)
98%
1358 Duncan Lane,  Auburn,  GA  30011

In operation 43 years, 14 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Auburn, GA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (996)

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Just so you have the information needed…1. Under the front hood… it seems to me as if was left in primer. 2. The gap in the front right drivers side fender seems to be wider than the gap on the left. 3. the engine compartment was dirty with a foot print left under the hood. 4. The window washer low indicator light stays on.. I look and it was empty… on the bottom however it was wet. So either it wasn’t filled which I don’t have a problem filling but don’t want that to be a bigger problem here… like electrical or a damaged bottle

Likely to Recommend

Repair Quality

The vehicle was returned but the window washer bottle was empty. The engine compartment was dirty beyond realistic expectations and the gaps were Slightly off on the drivers side left fender

Customer Service

My Experience

I had the best easiest experience ever!! Very kind people and fast service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Friendly and fast.

Customer Service

Returned Clean

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Repair Quality

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Returned Clean

My Experience

Great communication! I received regular updates.

My Experience

They did an amazing job with making the truck look brand new and the repairs are completely gone. Matched the paint perfectly

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

General manager was extremely professional and the update texts were appreciated.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great communication whenever I had questions via text

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Customer Service

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Customer Service

My Experience

Absolutely satisfied in every way. Customer for life

My Experience

Great job! Excellence customer service.

My Experience

The repair is not to my satisfaction. The spacing of hood, bumper and light assembly is not even or consistent. It appears a part was possibly, cleaned, bent back and reused. Call me 4042424393. I would like to bring vehicle back. I am not happy and slightly irritated having to make multiple trips. We are human, things happen, just make it right.

Likely to Recommend

Repair Quality

As stated previously there was an issue upon completion but immediately corrected and fixed by Classic Collision. They handled the situation same day and made it right.

Customer Service

Overall from my initial call, scheduling my inspection and bringing my car to have the work done was extremely easy and quick. There was an issue upon pick up that was found and Classic Collision, apologized for the error and quickly fixed the situation. In addition, I was updated throughout the process via text. I would recommend this repair facility.

Likely to Recommend

Repair Quality

Repair looks good but there was some minor damage to the new part installed and there was a small spot that wasn’t addressed

Customer Service