Classic Collision Auburn

4.9 (993reviews)
98%
1358 Duncan Lane,  Auburn,  GA  30011

In operation 43 years, 14 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Auburn, GA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (993)

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Only need to keep customer updated during the repair process

Repair Quality

Good

Customer Service

Good

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Repair Quality

They didn't a great job on my car and Eric was very informative about the process with insurance and the rental service.

Customer Service

Eric was friendly and helpful.

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Repair Quality

While the repair is 99% completed (a final trim part on order) they returned my van quite dirty. Previous collision shop from another vehicle returned completed truck cleaned and ready!

Customer Service

Very good.

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Returned Clean

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Returned Clean

My Experience

You guys are great! You always kept me updated, do great work, and even had my jeep ready before you said it would be. Thanks

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Customer Service

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The delay was extremely inconvenient, but they did a good job on the work.

Repair Quality

Our only complaint is that we showed up for our appointment and after confirming with them several times that there would be a rental car, there was not and that we would have to come back after WE made arrangements with the insurance company. We would have been happy to do this but they assured us several times we did not need to. Besides having to drive all the way there and arranging our schedule around that appointment, we ended up having to make a bunch of calls and rearrange several other appointments to come in 4 days later. Seemed pretty unprofessional. Was happy with the work though.

Customer Service

See previous comments. Everyone was polite and patient, but it was frustrating that they didn’t know procedures.

Likely to Recommend

I used to refer another local shop in the past whenever I knew someone that needed body/paint work done, but I will definitely recommend CC in Auburn going forward instead.

Repair Quality

Repair quality on the rear bumper and trunk is fantastic. Looks better than when I bought the car in 2015.

Customer Service

Erik worked well with me to understand what all I wanted for the repair and additional work, and provided great customer service.

Returned Clean

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Repair Quality

Great job repairing vehicle. Courteous and timely

Customer Service

My Experience

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Repair Quality

I thought it was over priced

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My Experience

Great work, great updates, work finished early. Thanks!

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Customer Service

Returned Clean

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I would recommend this collision company.

Repair Quality

Thank you.

Customer Service

Thank you.

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Customer Service