Classic Collision Biloxi

4.9 (444reviews)
99%
1636 Popps Ferry Rd, Ste M13,  Biloxi,  MS  39532
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In operation 43 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Biloxi, MS is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
GM
Jeep
Ram
Tesla
Call
Email

Reviews (444)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for professionalism, friendliness, and going above and beyond expectations. Communication stands out as a key strength, with regular text updates keeping customers informed throughout the repair process. Timeliness is frequently highlighted, with numerous customers reporting their vehicles were completed ahead of schedule. A few customers noted areas for improvement directly in their feedback, including occasional communication gaps requiring them to initiate status calls, minor quality oversights such as loose bumpers or misaligned panels, and some delays attributed to parts or insurance. Overall, the vast majority of customers express strong satisfaction and willingness to recommend the shop.
AI-Generated from reviews written in the last 12 months
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"I rate customer service above a 10 at Classic Collision. From the first time I entered the business and was ..." Read more
"Ive used several times. They always do an amazing job. Their work is top notch as is their customer service. Couldnt be happier, ..." Read more
"Outstanding workmanship and customer service. Fast, honest, and high-quality repairs. Highly recommend!"
"The work and staff are second to none. They always exceed my expectations. I would never consider going anywhere ..." Read more
"Great customer service people were awesome just can't say the same about the finished product"
"It was ready earlier than I expected. My daughter was so happy she would have her vehicle for Christmas."
"amazing job, dependable, finished repairs in a timely manner"
"They are very professional and are done in a timely manner! They will definitely get my business again."
"Ahead of time"
"... surprised at the shoddy quality of work I received. Maybe their timing 10 days turned into 3 weeks pretty fast" Read more
"... easy from start to finish without complications and I especially appreciated the text updates throughout the repair stages. I absolutely love my 4Runner and wouldnt ..." Read more
"The body work was amazing. However, the communication from the company was very unsatisfactory. I was the one who had to call and get status updates ..." Read more
"Customer service is outstanding 💯. I was updated every step of the way. The manger and the staff were the best."
"... staff is always extremely welcoming and supportive. Their communication is on point which makes you feel comfortable and confident in their service and organization! ..." Read more
"... repairs were delayed by Tesla shipping wrong parts, communication with me as excellent and so were repairs." Read more

My Experience

2nd time coming to you all and the worker is completely awesome definitely have any of my future business!

My Experience

Classic collision is the best

My Experience

Appreciated the real time updates. Everybody was friendly and had great customer service. All repairs were made in a timely matter. Everything was explained.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Chelsea was great and very informative throughout the whole process.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

They were very fast and great at communicating all the updates during my repairs! Great work done!!

Customer Service

Very professional and great!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you

My Experience

Good job, good professional, polite people. What more could you expect? Thank you Classic Collision.

Likely to Recommend

Repair Quality

Excellent, promt service. I will definitely highly recommend Classic Collision.

Customer Service

Excellent customer service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great communication on the progress and the car looks fantastic.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very great crew of people had a beyond pleasant experience with everyone of the employees I interacted with 10/10 experience

My Experience

My Experience

Frustrated by delay in finding parts.

Likely to Recommend

Repair Quality

The customer service was excellent, and Brandon, the gentleman who assisted me, was very helpful.

Customer Service

I would definitely return with my vehicle should I require any body damage repair or additional work.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

10/10 — Highly Recommend! ⭐️⭐️⭐️⭐️⭐️ I would absolutely recommend Classic Collision because of their excellent customer service, professionalism, and quality of work. They kept me informed, treated me with respect, and made sure I was completely satisfied with my car. They exceeded my expectations, and I truly appreciate the great experience!

Repair Quality

Classic Collision in D’Iberville, MS did an absolutely amazing job on my car! From start to finish, I was extremely impressed with their professionalism, communication, and attention to detail. My car looks absolutely beautiful—honestly, it looks brand new! Everyone I interacted with was friendly, helpful, and made the whole process so much easier. You can truly tell they take pride in their work and care about their customers. I highly recommend Classic Collision in D’Iberville to anyone needing collision or auto body repairs. They exceeded my expectations, and I couldn’t be happier with the way my car turned out. 10/10 service! ⭐️⭐️⭐️⭐️⭐️

Customer Service

I was completely satisfied with the service I received and truly appreciated how they treated me like a valued customer. They made what could have been a stressful experience so much easier. My car turned out great, and I couldn’t be happier with the results!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

No

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Very affordable. I was a little skeptical that Classic Collision could fix my son’s vehicle. Because, it is a wrecked or damaged vehicles repair shop. My assumptions were so incorrect. This was the second repair shop that I contacted. Very happy with the service. I saved money. I did not have to spend tons of money for a minor fix. Overjoyed!!😄

Repair Quality

Customer Service

The entire staff was AWESOME!! Especially, Chelsea!!! She is so friendly and accommodating. The young man that gave me the consultation about my son’s vehicle did not make me feel uncomfortable. Honestly, I DO NOT know a lot about cars. As a female, I have had some terrible experiences with my vehicle and my son’s vehicle when we needed repair work. I have been yelled at…overcharged…received false and faulty repair work, and totally disrespected at other local repair shops. He gave me a quote. He gave me an estimate on paper!! Fantastic service! I gave him a used headlight for my son’s vehicle. He said if he was unable to use the part that he would try his best to try another option. I loved the helpful service. The service members went the extra mile to polish not one but both of the vehicle headlights…the vehicle really did not look the same after the repairs. It looked GREAT !! My son says that the headlights are working really well. He can actually see at night while driving from his second job.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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