Classic Collision Central Point

4.8 (1,069reviews)
97%
5262 Crater Lake Ave,  Central Point,  OR  97502

In operation 43 years, 9 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Central Point, OR is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,069)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles were restored to like-new or better-than-new condition. Communication was a standout strength, with frequent updates via text and phone keeping customers well-informed throughout the repair process. Timeliness was also highlighted positively, as many vehicles were completed ahead of schedule. Customers appreciated the added bonus of interior and exterior cleaning upon vehicle return. A few customers noted improvement areas directly from their comments, including occasional communication gaps on repair progress, delays beyond original estimates, and isolated concerns about front desk interactions and incomplete repairs at pickup.
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"... treated with respect and the staff was friendly. My car was repaired and looks absolutely beautiful. The repair was done in a timely manner. I will definitely ..." Read more
"... in quickly, kept me well informed of the progress, repaired everything to Like New condition and finished the job earlier than anticipated. The only way this could ..." Read more
"... took care of it right then.And there no big deal. Hassle freeI would say exceptional customer service." Read more
"the car parts dont look lined up or seamless."
"Repair took 20 days and to make matters worse there was an electrical problem which they failed to diagnose or fix"
"Everything was great. You got me in quickly, kept me well informed of the progress, repaired everything to Like New condition and finished the job earlier ..." Read more
"Great communications; I received daily updates and my vehicle was completed 10 days sooner than promised. I highly recommend Classic ..." Read more
"... The planned communication system is excellent, but I didnt receive text messages for some reason and called them to check on the progress." Read more
"Quality of the work was great but communication has been an issue since Ive asked about my hub cap, I do understand that its discontinued and can be ..." Read more
"Classic Collison was awesome! Great communication keeping me updated every step of the way. I was so impressed with how new my car looked. They ..." Read more

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Thank you so much for your work on my truck. My truck looks amazing

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Good service, Good work!

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Returned Clean

My Experience

I was very pleased with the repairs and was astonished that when I got my rig back that thet had washed it inside and outside. Exceptional work. Thank you.

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You do great work!

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Great customer service.

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Returned Clean

My Experience

There was only one thing on the not satisfied side. The truck looks good, it was left very clean inside and Dan was very good at giving updates as well as responding to questions. The professionalism/friendliness when entering at this facility as well as the phone call to tell me my vehicle was ready was lacking. Because of this, if services are needed in the future I would opt to use the medford location. Thank you!

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It is just because of the rudeness when dealing with the young man at the front desk. Dan was professional and friendly.

Repair Quality

The repair was good as was the communications with Dan on the progress of the repair, as well as him answering any questions.I had. Any dealings with the young man at the desk were not favorable. He was not professional and came across as rude with greeting me when I first entered your business, the phone message that was left telling me my vehicle was ready and when I went back to pick it up and pay for it. If there is a need in the future for any kind of repair.I will opt to take it to the medford store because of how he dealt with me.

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Comments were left on previous page.

Returned Clean

My Experience

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I was greeted and treated with respect and the staff was friendly. My car was repaired and looks absolutely beautiful. The repair was done in a timely manner. I will definitely recommend Classic Collision to anyone.

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Returned Clean

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Very responsive. Waiting for manufacturer to send item and truly happy with quality.

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I give you 10 Stars and would definitely refer you guys

Repair Quality

They did an amazing job I'm giving them 10 Stars and would like to thank all the team members that participated in helping get my car fixed

Customer Service

I'm giving them 10 Stars the car came out perfect and any timely manner I'd like to thank all the team members that participated in helping getting the car going and the office staff was very nice and sweet I would like to thank you all

My Experience

Beautiful work!

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Great to work with

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I had an excellent experience and would recommend you guys to anyone! Thank you!

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My Experience

Excellent work and customer service when I took my truck to them it was really dirty inside and out since we had just came home from camping the night before and they took the time to clean it even though they didn’t have to. I was always informed via text on any updates all together all the guys did an excellent job 1000 stars :)

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Returned Clean

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Good service

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