Classic Collision Central Point

4.8 (1,080reviews)
98%
5262 Crater Lake Ave,  Central Point,  OR  97502

In operation 43 years, 9 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Central Point, OR is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,080)

My Experience

My car looks great. Great customer service.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Shop has opportunities to improve their scheduling process. I was rescheduled for my estimate then when I arrived they lost the appointment causing me to have to sit and wait for 30 minutes before being seen. Shop extended my complete date twice. When I called on the final day (1 hour before their estimated completion time) to make sure the work would be completed before I returned my rental the receptionist was rude and refused to give me an answer on if it would be ready. Upon picking up my vehicle I was informed they had lost 2 parts and I will need to return another time to have them installed. This missing part is causing my tailgate to lean. Overall not a great experience.

Customer Service

My Experience

The team i interacted with was very friendly. I received constant updates on the progress of my vehicle, which I loved.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Very nice and updated every step

Customer Service

Very nice and updated every step

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very nice people. Good quality work. Car looks like new. Very pleased with the service.

Likely to Recommend

Repair Quality

Beautiful job. Thorough clean up of broken glass inside vehicle. Friendly, efficient staff.

Customer Service

Kept me updated on progress.

Returned Clean

My Experience

You were recommended by our Allstate agent, with no cooperation from the other party’s insurance, you guys made a difficult situation easy. We appreciate the professionalism shown from the beginning to end and will tell everyone about it. Thank you very much! The bonus was the updates, great communication.

Likely to Recommend

Eleven

Repair Quality

Customer Service

Top notch

Likely to Recommend

Repair Quality

Customer Service

My Experience

Did not like that there was an air freshener smell in my car. Very sensitive to artificial air fresheners. Hoping it doesn’t last long. Otherwise , service was exceptional!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent quality service!!!

Likely to Recommend

Repair Quality

Customer Service

My Experience

The staff at Classic Collision in Central Point, OR, have always done a fantastic job on any vehicles I have had in for repairs,and this time was no exception. As usual, I was delighted with the final results, their pricing is always fair and reasonable, and the staff are always very kind, courteous, knowledgeable, and efficient.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Nice customer service, no wait time, on top of the updates,

Likely to Recommend

Repair Quality

Customer Service

My Experience

Wonderful

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

once again the woman answering the phone rude and poor workmanship.

Repair Quality

the car parts don’t look lined up or seamless.

Customer Service

the woman answering the phone can be rude and very unsatisfactory job with car repair

My Experience

They did a great job on our car. They kept us updated often and were very friendly to work with.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean