Classic Collision Central Point

4.8 (1,080reviews)
97%
5262 Crater Lake Ave,  Central Point,  OR  97502

In operation 43 years, 9 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Central Point, OR is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,080)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone was very sweet, Thank you!

Likely to Recommend

I would recommend Classic Collision

Repair Quality

Customer Service

Great job

Returned Clean

My Experience

Thank you so much for keeping me updated on everything and the car runs great! I was worried I wouldn’t have my car back for a couple months but you guys got her fixed with in a month of being with you! I really appreciate it and there’s no question as to where my vehicles will be going if anything happens! I can’t express how thankful I am! Happy New Year! 😊

Likely to Recommend

Repair Quality

Great Job!! You had my car done in a timely manner, kept me updated and your company had awesome attitudes the entire time! I definitely know where my car is going if anything happens to it!

Customer Service

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Repair Quality

Customer Service

My Experience

Thankyou so much. You all did a fantastic job.

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Repair Quality

Customer Service

My Experience

I was kept up to date often on progress.

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Customer Service

My Experience

Good job They made the process easy

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Repair Quality

Customer Service

Returned Clean

My Experience

Repairs look very good! Completed in a timely manner & they kept me updated all along the way!

Likely to Recommend

Repair Quality

Repairs look great & were completed in a timely manner. They kept me updated throughout the entire process, which I really appreciated.

Customer Service

Returned Clean

My Experience

Likely to Recommend

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Customer Service

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Repair Quality

Had to come back to fix a couple of things.

Customer Service

My Experience

Will bring any other issues in the future

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Returned Clean

My Experience

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Customer Service

Returned Clean

Likely to Recommend

I should have shopped around myself

Repair Quality

Chipped already on the drive home, Rear seatbelt isn't bolted. Took the seats out and didn't properly install.

Customer Service

Kept my vehicle for 6 weeks longer and couldn't really tell me why.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Again, the repair results are good. The customer service needs work.

Repair Quality

The repair results are very good. The time it takes to receive the written estimate is not; I wait at least a week or two, including prompts by phone and email to receive the estimate. This is how you lose business and customers.

Customer Service

The repair results are very good. The time it takes to receive the written estimate is not; I wait at least a week or two, including prompts by phone and email to receive the estimate. This is how you lose business and customers.

Returned Clean

Likely to Recommend

Repair Quality

I like the quality of the repairs and friendliness of staff. I think the initiation of service and communication of body shop and my insurance company could have been better. After bringing my car in initially for an estimate, a month had passed before I got suspicious and started calling between my insurance company and the body shop to get my car into the shop. I am not sure whether it was Geico or the body shop or both but someone did not follow up there. However, once the car was in the shop, I believe that they handled everything professionally although Geico and damaged new auto parts caused some delays, the shop communicated with me effectively to let me know what stage of the process they were in. Overall, I enjoyed my experience and quality of work completed.

Customer Service

Returned Clean

My Experience

Great job, very friendly people

My Experience

Very satisfied

Likely to Recommend

Repair Quality

Customer Service

Returned Clean