Classic Collision Central Point

4.8 (1,072reviews)
98%
5262 Crater Lake Ave,  Central Point,  OR  97502

In operation 43 years, 9 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Central Point, OR is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,072)

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My Experience

Perfect! I could not ask for a more pain free experience!

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Already have and thanked my insurance company for their recommendation to classic car

Repair Quality

They made the whole process painless. I expected stress, endless waiting, and unexpected cost. This didn’t happen. I was very pleased!

Customer Service

Great help

My Experience

Casey did a great job and I really appreciated how he kept me in the loop about what was going on. Great communication.

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My Experience

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My Experience

My Experience

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Repair Quality

They were super nice, and got my car done relatively quickly. You can’t even tell it was hit, and they detailed the inside of my car better than the lot I bought it from.

Customer Service

Super great. The lady was nice and I was happy to be updated on my car.

My Experience

Can’t believe how beautiful my car looks now! Thank you so much😄

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Good work done

Repair Quality

Very happy with our car repair! They texted us with updates which was nice!

Customer Service

Keep in touch

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My Experience

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Take to much time in my opinion

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Customer Service

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100%

Repair Quality

Everything was perfect! I really appreciated the daily updates. Picking up my car and having it totally detailed was the Cherry on top! Thank you so much for not making this a stressful situation. This was a 10 out of 10 experience and will recommend you all to anyone who needs their car repaired! Thank you

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Customer Service

Very satisfied, thank you classic.

My Experience

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My Experience

I was very pleased with Classic Collision in Central Point. I’ve had bad experiences with insurance repairs in the past, but this team made the process much less stressful. There were times when parts weren’t available or were delayed beyond the original estimate. As a car owner, I understand that parts and materials can be hard to find, but what really stood out was their communication. Whenever something was delayed, they let me know right away—I never had to call to check on the status of my repairs. Even when unexpected issues came up, like the A/C needing a recharge and their charger going down, they communicated immediately and explained the next steps. Holiday delays made things take a little longer, but again, they were upfront and kept me informed. We can’t expect a perfect world, but we can expect clear communication when things don’t go as planned—and they delivered that consistently. Bonus points for vacuuming the interior and wiping out my center console! Thank you all, and Happy New Year!

Likely to Recommend

We would give Classic Collision the highest rating possible because of the wonderful job they did, and we are 100% satisfied with their repair work and would highly recommend them to anyone.

Repair Quality

It was an amazing experience doing business with Classic Collision. They deserve the highest rating possible. They were so professional and constantly kept us informed during their repair work. They did an exceptional repair job on our 2016 Toyota Highlander. We were thrilled with the outcome. The General Manager, Crystal Milstien and every member of her team were outstanding and very helpful to us. We cannot say enough good things about our experience with them. The repair was perfect, and our car looks like it just came out of a new-car showroom! Our vehicle was also "detailed' to perfection and looks better than when we bought it in 2016! We are so pleased with the results.

Customer Service

Every person we dealt with was wonderful. They were professional, knowledgeable, and always helpful. The General Manager, Crystal Milstien, has a wonderful team who always acknowledged us and answered questions and concerns. It felt like all the employees were "family". Crystal was amazing and so helpful during the entire process. It was a pleasure dealing with her, and we were so pleased.

My Experience

My bumper and rim look great, and my car is nicely detailed, both exterior and interior. Y’all did a great job! Thank you so much

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Good shop

Repair Quality

Everything looks great

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Very good service

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My Experience

I was happy with the communication, the whole time. I can’t think of anything to complain about at all.

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Great service, fast with the quote, on time with repairs and communication was open all the way.

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Repair Quality

Excellent service. They care about their customers. Thank you.

Customer Service

Excellent

Returned Clean