Classic Collision Chapel Hill
In operation 43 years, 3 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Chapel Hill is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Subaru, Ford, Honda, Acura and Volvo; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Detailing
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Want to express my appreciation to your staff for job well done. Thanks. As good as new.
Likely to Recommend - 4.5/5.0 -
Difficult question since I received several vastly different quotes after inquiring further. I would recommend the service and quality I received but it's hard to know whether they would have given me the 50% cheaper option if I hadn't asked.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service was excellent. Staff was friendly, knowledgeable, kind, helpful. Brenda Hatch, service advisor, was wonderful. I was kept informed of the process and progress during the entire time. Great service. I am entirely satisfied.
Customer Service - 5.0/5.0 -
Thank you!!
Returned Clean
My Experience - 5.0/5.0 -
All team members were kind and respectful. I appreciated the way Sommer worked with me to show the issues found in my car and presented the options for taking care of them. The repairs looked very good.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You are a wonderful team of kind people who do great work. Thanks so much for your support
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
My second experience with CC and both were great.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
can't tell anything was every wrong
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very courteous, friendly staff. Ivey, out front, is a perfect welcoming and personable person who immediately makes a customer feel good about bringing their vehicle there.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very courteous and professional staff. The receptionist, Ivey, was so nice, personable and helpful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
One of the best experiences possible considering the pain that repairing a vehicle can be. Fast, efficient, friendly. Bedt experience ever.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Customer service was perfect and they even did the work faster than expected. It was a great experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Front Desk Secretary is tremendous. Employees like so are really hard to find. Did everything to help Mr destresd Tremendous feel for Customer Satisfaction. Deserves recognition financial and otherwise
Customer Service - 5.0/5.0 -
See previous comments
My Experience - 5.0/5.0 -
Brenda was fantastic! She provided us with continual updates and provided thorough explanations of repairs. The car was only six months old and the repair work kept its' pristine appearance. They washed and vacuumed the car as well. We have had poor experiences with body shops in another state and Classic Collision was absolutely top notch with its' professionalism. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Brenda was fantastic! She provided us with continual updates and provided thorough explanations of repairs. The car was only six months old and the repair work kept its' pristine appearance. They washed and vacuumed the car as well. We have had poor experiences with body shops in another state and Classic Collision was absolutely top notch with its' professionalism. Thank you!
Customer Service - 5.0/5.0 -
Brenda was fantastic! She provided us with continual updates and provided thorough explanations of repairs. The car was only six months old and the repair work kept its' pristine appearance. They washed and vacuumed the car as well. We have had poor experiences with body shops in another state and Classic Collision was absolutely top notch with its' professionalism. Thank you!
My Experience - 5.0/5.0 -
Super experience. People there extremely helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Super customer service. I actually enjoyed working with the staff. They are good people.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff is welcoming and extremely helpful; the work was done on time and per specifications.
Customer Service - 5.0/5.0 -
Very helpful and welcoming.
Returned Clean
My Experience - 5.0/5.0 -
Great communication, friendly interactions with everyone, and the repair looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It looked great!
Customer Service - 5.0/5.0 -
Very friendly and responsive staff. Ivy and Brenda were wonderful!