Classic Collision Chattanooga

4.8 (3,078reviews)
96%
6009 International Drive,  Chattanooga,  TN  37421

In operation 38 years, 4 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Chattanooga, TN is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Volkswagen; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car
Volkswagen

Reviews (3,078)

Likely to Recommend

Repair Quality

If there was an 11.....I would have chosen it!

Customer Service

Returned Clean

My Experience

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My Experience

Christian was responsive when calked and provided updated information when contacted directly. The car parts were painted well and match the rest of the car. My only negative is that I received text messages saying my car would be ready before it was actually completed, and these may have been automated messages, but it was disappointing to find out I could not rely on the text messages. Everyone was professional and courteous at the office.

Likely to Recommend

Repair Quality

Took longer than expected and had to pay for rental car out of pocket for 1 day.

Customer Service

Professional and courteous

My Experience

April was absolutely wonderful to work with. Kathy and Tracy were amazing as well. The regular, almost daily updates via text were very very much appreciated. April especially went the extra mile to make sure I was happy.

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Customer Service

Returned Clean

My Experience

Car turned out beautiful! Cristian and the team were awesome.

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Repair Quality

Mr Naby did a very nice job on the repairs. He was very kind and informative. His service was appreciated.

Customer Service

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Customer Service

My Experience

April was so nice and helpful the whole way through the process. She kept my informed daily which was amazing. Thank you.

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Returned Clean

My Experience

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My Experience

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Customer Service

Returned Clean

My Experience

My car looks brand new and I really appreciate it the almost daily texts updating me on the progress. I will definitely recommend classic collision.

Likely to Recommend

Repair Quality

My car looks brand new! They kept me informed about the progress they were making on the repair job. The best experience I’ve ever had with a body shop.

Customer Service

My car looks brand new!! we absolutely love the texted updates every couple of days or so. Really just couldn’t be happier with our experience with classic collision. Hope not to have another accident, but if I do, I would definitely use classic collision again for repairs.

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Customer Service

They did a great job. And did it fairly quickly for how much need to be done

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Amazing service!

Customer Service

Returned Clean

My Experience

Great service. Kept us up to date throughout the entire process!!

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Repair Quality

Great communication and repair work

Customer Service

Excellent service and professional representatives

Returned Clean

My Experience

The service was incredible. The team did amazing work and in great time, and kept me in the loop every step of the way. Very professional and courteous. I would definitely come back and recommend you to others!

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