Classic Collision Chattanooga

4.8 (3,078reviews)
96%
6009 International Drive,  Chattanooga,  TN  37421

In operation 38 years, 4 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Chattanooga, TN is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Volkswagen; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car
Volkswagen

Reviews (3,078)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Everyone was so nice and respectful

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Classic did a great job as always! Very professional & timely. I would recommend them to anyone.

Likely to Recommend

Repair Quality

Very professional & accurate on timeliness of service. Kept me posted through the whole process. I would recommend Classic to anyone!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent service and workmanship.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I have received many compliments on the job.

Customer Service

Kathy Willmon made you feel like an old friend. She is the reason I took my car to Classic Collision. Naby Sylla kept me up to date on how my car was progressing through the repair process. He did a great job.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Naby and Tracey were amazing!

Returned Clean

My Experience

The work was done quickly, looks great, and everyone I encountered was helpful and friendly. I was thankful for the regular updates!! I would choose Classic Collision again!

Likely to Recommend

Repair Quality

Customer Service

My Experience

You have an amazing team. Mrs Kathy and April both have wonderful customer service and I cannot think of taking our vehicles anywhere else. On a scale of 1- 10 i would give a 12

Likely to Recommend

I have already recommended you to one of my co workers

Repair Quality

Customer Service

I have used your service several times and it has always exceeded my expectations

Returned Clean

My Experience

The work looks great and the notifications throughout the process was helpful.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

We were completely satisfied with all of the work on the car and how the repairs were handled , I would highly recommend classic collision to anyone

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I’m very satisfied with the work that was done on my car

Customer Service

Everyone was very nice and professional

Returned Clean

My Experience

That you all keep me updated on the repair of my vehicle.

Likely to Recommend

I like that you all keep me informed on my vehicle.

Repair Quality

Customer Service

Returned Clean

My Experience

Pleasant team members that offer peace of mind knowing they will do their best to satisfy their customers.

Likely to Recommend

I have shared my experience

Repair Quality

Good work

Customer Service

Good work

Returned Clean

Likely to Recommend

Great work and service team!!!!!

Repair Quality

Heather was fabulous. She called the same day I filed claim. She kept me updated through the process. I have nothing but praise for your company, employee and ease of process.

Customer Service

The first voice you hear is Kathy. She was genuinely there to help you, the customer. From there I was assigned to Christian who fabulous. Tiffany would send status emails through the whole process. My car looks fabulous. I hope I never need them again, but I know where to go and would give them an excellent recommendation. They had a rental car employee pick me up.

Likely to Recommend

I rate it a 7 only because my vehicle has issues with it that it previously didnt have prior to bringing it in. The customer service was amazing.

Repair Quality

Certain things that worked prior to bringing my vehicle in now do not work properly. The passenger side headlight and passenger heat do not work properly. Everything else was great.

Customer Service

Customer service was impeccable! I love Classic that's why I suggested them to my insurance.

Returned Clean

My Experience

Took a little longer than expected but more damage was found. April did a good job keeping me informed .

Likely to Recommend

Repair Quality

April was great, kept me up to date on all the delays

Customer Service

Returned Clean

My Experience

Fly a distinctive flag in front of your location so some of us older folks can tell you apart from the other CC!

Likely to Recommend

Repair Quality

Customer Service

Courteous Communication Beautiful work

Returned Clean