Classic Collision Chattanooga
In operation 38 years, 4 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Chattanooga, TN is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Volkswagen; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0 -
The total experience was amazing. I would recommend to everyone.
Repair Quality - 5.0/5.0 -
My experience at Classic Collision could not have been better. Kathy and Naby go beyond the extra mile. They are genuine, kind people who wanted me to have the best experience. The car looks and feels great!
Customer Service - 5.0/5.0 -
Sorry, put that in previous area. Kathy and Naby were absolutely excellent and so kind.
Returned Clean
My Experience - 5.0/5.0 -
Every thing was amazing! Would recommend every time. Kathy was always super kind when she answered the phone and Naby made the experience so easy! From them sending a tow truck for my car to me picking it up today, there is not a single thing I would change! Thanks to Naby and the rest of the team everything was taken care of without me having to lift a finger and any question I had they were very quick to answer in detail.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Highly satisfied! Naby was great!
Customer Service - 5.0/5.0 -
10000/10! Naby and Kathy were amazing and made such a stressful situation a breeze. Naby took care of everything with the insurance company on my behalf and I didn’t even have to lift a finger. And on top of that he kept me in the loop every step of the way.
Returned Clean
Likely to Recommend - 5.0/5.0 -
recommending a body shop to anyone can be risky because my word means everything to me, but i have already recommended a couple of friends to Kevin at Classic collision on international Drive!
Repair Quality - 5.0/5.0 -
imagine the worst nightmare you could possibly face with buying a new car.. well that’s exactly where i was, after months of being tossed around, 1,000 diagnostics later and Kevin finally gave me ANSWERS and RESULTS, i desperately needed. There is not a body shop in TN that i would dare let look at my car again unless, it is Classic Collision on international Drive!
Customer Service - 5.0/5.0 -
imagine the worst nightmare you could possibly face with buying a new car.. well that’s exactly where i was, after months of being tossed around, 1,000 diagnostics later and Kevin finally gave me ANSWERS and RESULTS, i desperately needed. There is not a body shop in TN that i would dare let look at my car again unless, it is Classic Collision on international Drive!
Returned Clean
My Experience - 5.0/5.0 -
Great job team thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was very professional and gracious in every way! I would recommend your services if someone asked. Time and observation will determine quality of work , but all seems good . It did seem a little long but the holidays slowed some repair. Thanks much. P s nabi was great!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I have no reason to doubt the quality of the repair, but time will prove the the final verdict. Everything looks very good!
Customer Service - 5.0/5.0 -
Great folk!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The are the best
Customer Service - 5.0/5.0 -
They communicate everything on time !
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will recommend Classic Collision for anyone’s body work needs.
Repair Quality - 5.0/5.0 -
Kevin was amazing to work with!
Customer Service - 5.0/5.0 -
Great communication and service from Kevin!
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 4.5/5.0 -
Body work looks great. Battery was drained when I picked the vehicle up and the driver side reverse light was out.
Customer Service - 5.0/5.0 -
Always responsive when I reached out.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
One of the best experiences I’ve had business wise. April took care of me and kept me informed about every aspect of the job from beginning to end. Would highly recommend these people to fix your car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service and service
Customer Service - 5.0/5.0 -
Excellent
My Experience - 5.0/5.0 -
I appreciate them keeping me informed on everything they doing
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I like how he kept me informed on everything that they were doing he was very nice and wanted to do a good job and he did
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I’m satisfied with the work done and the updates; however, the length of time was unsatisfactory without the use of a car. My insurance allotted 31 days and the repairs took 2 months. The wait time on parts is unacceptable and unsuitable for customers.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I never found out the name of the artist behind the paint, but this guy can walk on water. Better than factory paint. Also you guys found 2 factory errors and fixed them
Customer Service - 5.0/5.0 -
April was great. She was very responsive to my calls and questions. Not only was she a top project manager, but she was also my advocate.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would give 200 or more for this location The entire staff is so pleasant and fantastic to work with. I will absolutely be shouting from the rooftops who I recommend! Classic Collision is phenomenal!! I will leave a Google review that also shows exactly how much I appreciate your crew !!
Repair Quality - 5.0/5.0 -
The team of Cathy who is always professional and so cheerful Tracy who kept me updated daily if not more often than that April who was PHENOMENAL while dealing with me and my issue with the headlight, she even called BMW in to look at the issue and of course, classic collision was correct. There was nothing they could do about the moisture the fact that she would go so far out of her way and try so many avenues to correct the problem is amazing. I also received a phone call from Brian in the shop. Who step-by-step told me what was going on this Shop is so amazing with CUSTOMER SERVICE and with the products they put out when I receive my car back. It looks like a brand new car. I could not be happier and I highly recommend this particular location for their customer service their response time their work ethic and smooth transition with a rental car company and with every aspect of my interaction with anyone in that office
Customer Service - 5.0/5.0 -
As I said, before, every single person in that office deserves a raise after dealing with me and my issue with the left headlight, it had moisture in it, and I was not happy about that fact, and as I said, before way above what was required in order to make sure there was nothing else they could remedy this problem however they got the moisture out of the headlight and I was told to run my headlights on High being during the day part of BMW up that they brought out because this seems to be an issue for that car
My Experience - 5.0/5.0 -
Everything was great. From start to finish. They did a great job of keeping me posted on progress. In the finished product was perfect. Thank you for bringing Bronco, Ruby, back to life!