Classic Collision Chattanooga
In operation 38 years, 4 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Chattanooga, TN is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Volkswagen; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work and frequent communication about the status of the vehicle repair
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kathy and Kevin were absolutely great taking care of me. There was another staff member that text me with updates on a regular basis.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
I was thoroughly pleased with the service I received
Customer Service - 4.5/5.0 -
I was thoroughly impressed
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Naby Sylla was the technician assigned to my car. He was so helpful, explaining the processes, looking at the damage and keeping me informed. It made the experience so much less stressful for me.
Likely to Recommend - 5.0/5.0 -
I was very happy with the repair and the service.
Repair Quality - 5.0/5.0 -
Everything went well, as explained to me. The staff was helpful and friendly.
Customer Service - 5.0/5.0 -
They knew the information I needed, and gave it to me. They made sure that I had what I needed before I knew it.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Estimated time from 2-3 weeks to 6 weeks and staff unfortunately not very friendly. They need some courses on how to treat customers. And if the company is overlooked then please stop accepting jobs and let people find somewhere else as we all have responsibilities.
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great work and great communication through the process greatly appreciate both of those
My Experience - 5.0/5.0 -
Kept me updated through the whole process and Christian was very great!
Likely to Recommend - 5.0/5.0 -
Very pleased with service
Repair Quality - 5.0/5.0 -
Very Good service , would use U again.
Customer Service - 5.0/5.0 -
Would use your service again.
Returned Clean
My Experience - 5.0/5.0 -
Everything went smooth and my car looks great.
Likely to Recommend - 5.0/5.0 -
I’ve used them before so more than likely, I’ll return if I ever need them.
Repair Quality - 5.0/5.0 -
No complaints. I was kept updated throughout the process through text messages and my car look great when I went to pick it up.*****
Customer Service - 5.0/5.0 -
Great communication.
Returned Clean
My Experience - 5.0/5.0 -
Excellent service, quality work!
My Experience - 5.0/5.0 -
I was very happy with the services I received all around. They kept me informed throughout the entire process. Kevin was amazing to work with and I definitely recommend!
My Experience - 5.0/5.0 -
We appreciated the good communication and the help and patience around insurance questions. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I was thankful for the reliable and consistent communication throughout.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I intend to take our second vehicle to get an estimate on some work. I will also recommend the shop to family and friends.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone I met were friendly and helpful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kathy was my introduction to CC. She is perfect in her job - personal and professional. Kevin was open, honest and very helpful- a pleasure to work with. The combination of the two made my experience at CC delightful. And that from a car owner that was paying the repair bill. CC is fortunate to employ both of them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I have already completed this survey once. If you have not received my response, send this again, and I will try once again.