Classic Collision Chattanooga

4.8 (3,093reviews)
96%
6009 International Drive,  Chattanooga,  TN  37421

In operation 38 years, 4 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Chattanooga, TN is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Volkswagen; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car
Volkswagen

Reviews (3,093)

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My Experience

My service advisor Naby was great to deal with. Kept me up to date on everything. A+ customer service

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My Experience

Naby was amazing. Everything he said he would do, he did. Everyone we dealt with was great on communication and the work came out perfect. They took our bad situation and made it a positive experience.

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As I said, we would recommend them to anyone, for any of the services they provide. A+

Repair Quality

We couldn’t be happier with Classic Collision. Quite possibly the best automotive experience we’ve had. Our contact Naby did everything he said he would do. Follow up- Updates-Timing-Attention to detail. All of it. He was amazing. The support team and craftsmanship were top notch. The company’s use of technology for communication was very effective, just overall A+. We would recommend to anyone, for any job covered by their services. We are very grateful.

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My Experience

Kevin did a phenomenal job with communication and keeping me in the loop!

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My Experience

Everything was absolutely seamless thanks to Naby and Kathy. Everytime I called, they picked up. Every other day or so, they gave me an update. The work ended out coming out perfectly and I am very satisfied with these guys.

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They are awesome. Naby is great. Kathy is wonderful. Best team of mechanics and did some great work.

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Great work n

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Returning auto to locate excess air noise from replaced door

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My Experience

I want to thank Kathy & Christian for addressing all my repair concerns. Gloria Bell

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Classic Collision done an excellent job on my repair.

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Christian my service advisor was very attentive to my concerns for repairs, making sure they were resolved properly. G. Bell

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Kathy was very accomodating fitting me in for estimate and repair.

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Good work an kept me informed of progress

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As far as I know you’re the only game in town

Repair Quality

Excellent body work and the entire car detail

Customer Service

The text based system combined with personal phone call is excellent

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everyone was polite and helpful. april is a very hard worker. they kept me informed nearly everyday

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My Experience

The team was amazing. I had never dealt with an accident before and they guided me, kept me informed on what was going on and the repair looks awesome. We're definitely recommend them..

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I was blown away with how pleasant of an experience everything was.

Repair Quality

My truck looks great. There is no evidence it was ever damaged.

Customer Service

They were great.

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Do not agree with no cash policy and charging fee to use card

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My Experience

Everyone was so nice anytime I called to ask questions about my car

My Experience

Our whole experience with Classic Collision was great in every way! Naby was especiallygreat to deal with! We were given a schedule and frequent updates . The car was finished quickly, on time and it looked great when finished. Thank you all at Classic Collision for a very pleasant experience.

Likely to Recommend

Repair Quality

We are very happy with the way the Capital Collision handed the repair of our Lexus. The care looked great when they were finished! The job was finish on time per their estimates. They sent us regular updates. They were very easy to work with Especially Mr. Naby Sylla. He did a great job. Thanks to everyone at Classic Collision!

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My Experience

The communication from the estimate through the completion of repairs were great. The finished work was done very well.

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The communication from the estimate through the completed repairs were great. The end product of the repairs was very good. If I need any repairs in the future I’ll return to Classic Collision who is on Travelers preferred list on repair centers

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My Experience

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Very simple with good communication. Kept added stress out of an already stressful moment.

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These guys are great, always great work very helpful and informative

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Returned Clean