Classic Collision Conroe

4.9 (507reviews)
98%
3600 N. Frazier St.,  Conroe,  TX  77303

In operation 44 years, 4 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Conroe, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Honda, Acura, Kia, Nissan, and Hyundai; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Honda
I-Car
Kia

Reviews (507)

My Experience

Everyone was kind ad helpful frostart to finish

Likely to Recommend

Repair Quality

I thought i was satisfief, until I found my car had worst moldy smell inside and found the back seat and floorboard were flooded. . The body repair was greatThere was no leak around door before. I had a commitment to be out of town forv5 days. I do want this dried and deodorized.

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

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Returned Clean

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Repair Quality

Excellent job!

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My Experience

Thank you for such a great job!!

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Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

They did an excellent job and finished in a timely manner. Very nice when I went in and very helpful when I called to get an update.

Customer Service

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Everyone that has asked about my car want to know two things when I tell them about my experience. The name of the shop and where you are so that they will not make the same mistake that I have made.

Repair Quality

The fender doesn't fit. None of the trim that was replaced fits. The bumper that was replaced has runs in the paint and none of the mold marks were sanded off of the bumper before it was painted. Three bolts were left off of the undercover. The bumper lip was removed and not replaced to protect the new undercover. Fasteners were not replaced on parts removed under the hood. A bolt that holds the fender on was taken from the side that wasn't repaired to hold the fender on the side that was repaired. A trim piece that sits on top of the replaced fender was broken and not replaced. So now I have a fender without a bolt that it needs to hold it on and a fender that is missing the trim piece for the top of it. The proper nuts that attach the wheel liner were not used and, in their place, two different types of nuts that were scrounged up were used to attach the wheel liner. I took the photo of the dash when I left my car showing the milage and that I had 61 miles of gas in the tank. When I picked up the car the gas light was on, and I had 21 miles of gas and 22 more miles on the car. Whoever drove my car managed to burn forty miles of gas in 22 miles. I didn't sign anything stating that I approved that employees could joyride in my car. I showed the manager all of the things that were wrong with my car and told him that I would bring the car back when he has the parts needed to fix my car. It took two weeks to repair my car the first time. I don't have a vehicle to drive to work while it is being repaired so this is a major incontinence. I am appalled at not only at the fact that the repairs weren't done properly but also how far from any mark of professionalism this job was completed. It's not only irritating that the work needs to be redone but also that I have to find a way to get to work while the work is being redone. I have photographed and cataloged all of the problems for evidence if legal action is required.

Customer Service

After showing the manager the problems, I have not been given a timeframe when the corrections will start and be completed.

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Repair Quality

Good work

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My Experience

The car looks great. The young lady who waited on me was very helpful.

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Repair Quality

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My Experience

Keith is always amazing and commutative

My Experience

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Repair Quality

Customer Service

My Experience

Classic Collision went above and beyond my expectations. The staff was incredibly friendly.

Likely to Recommend

I made social media posts on both Facebook and Tiktok!! Thanks again for the professionalism in handling the repairs of my car "Snowflake" 😉❄️

Repair Quality

The repairs to my car were excellent. I'm only missing my purple zebra print floor mats(4). Keep them as my "parting gift"!

Customer Service

Professional and quick.

Returned Clean

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Repair Quality

Very professional very good timing and they go over and beyond

Customer Service

My Experience

Car looks great. All personnel were very thorough and professional. Coordination with rental car company was very smooth. A lot of $$ saved by sourcing parts non OEM, yet very satisfactorily.

Likely to Recommend

I highly recommend this shop for repairs in the future.

Repair Quality

Management of repair process was very, thorough, professional, and well coordinated. Collision incidents are usually unwanted interruptions in one’s life and they made the repair segment almost a non-event. I highly recommend the Conroe Tx location in particular.

Customer Service

Coordination, patience, flexibility, and tenacity were impressive. Communication was easily completed.

Returned Clean