Classic Collision Crestview

5.0 (1,443reviews)

99%

(850) 682-5168

136 Cayson Ave, Crestview, FL 32536

99%

See Photos

136 Cayson Ave
Crestview, FL 32536

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About Classic Collision Crestview

See Photos

136 Cayson Ave
Crestview, FL 32536

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 43 years, 4 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Crestview, FL is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	8:00 am - 12:00 pm

* Holiday hours may differ.

I-Car

Call

Website

Reviews (1,443)

Sort By:
Newest
Rating

1,271 Customers Rated

5 Stars

85.6% Complete

(1235)
4 Stars

1.8% Complete

(26)
3 Stars

0.4% Complete

(6)
2 Stars

0.1% Complete

(2)
1 Star

0% Complete

(0)
< 1 Star

0.1% Complete

(2)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its exceptional service quality, with repairs frequently described as flawless, brand new, and exceeding expectations. The team's professionalism and friendliness were highlighted across numerous reviews. Communication stood out as a major strength, with customers appreciating regular text message updates throughout the repair process, eliminating the need to call for status checks. Timeliness was another key highlight, as many vehicles were completed ahead of schedule, which customers found impressive and convenient. Several customers noted the added touch of receiving their vehicles cleaner than when dropped off. A small number of customers, based on their own comments, mentioned occasional inconsistencies in update frequency and minor finishing concerns, reflecting opportunities for continued refinement in delivery consistency.

Select to learn more

Service Quality
Timeliness
Communication

"Classic Collision went above and beyond to repair my vehicle! The text message updates helped me feel at ease ..." Read more

"... wrecked and after I got it back from the body shop the truck looked even better than before it was wrecked!!! Super satisfied with the results!!! I will recommend ..." Read more

"... was their communication throughout the process and their workmanship..... absolutely top notch!!" Read more

"... great customer service. The repair was top notch and my truck looks better now than before the accident. Highly recommend!" Read more

"... way ahead of the original schedule they gave me. The work done was top notch. No problems noted. Paint matching was excellent!!" Read more

"... process. Car came back better than I had imagined. Also received vehicle back 1 week early! Amazing people to work with 1010 recommend!!" Read more

"... our car. Our car now looks as good as new. Also, Classic Collision got the job finished 8-9 days early so we could get back in our own car.😀" Read more

"It was done be for the estimated date."

"I was blown away by the communication. I have never worked with a company that provided such wonderful communication."

"They kept me updated at least twice per week. I NEVER had to call to check how the repairs were coming along."

"I got pretty consistent text updates throughout the repair process which was great. Informative but didnt bog down my ..." Read more

"... They truly went above and beyond my expectations. They stayed in contact in regards to the timeline of the repair process without being overbearing. Their customer ..." Read more

"Every thing was great Occasional updates would be nice"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Classic Collision went above and beyond to repair my vehicle! The text message updates helped me feel at ease ..." Read more

"... wrecked and after I got it back from the body shop the truck looked even better than before it was wrecked!!! Super satisfied with the results!!! I will recommend ..." Read more

"... was their communication throughout the process and their workmanship..... absolutely top notch!!" Read more

"... great customer service. The repair was top notch and my truck looks better now than before the accident. Highly recommend!" Read more

"... way ahead of the original schedule they gave me. The work done was top notch. No problems noted. Paint matching was excellent!!" Read more

"... process. Car came back better than I had imagined. Also received vehicle back 1 week early! Amazing people to work with 1010 recommend!!" Read more

"... our car. Our car now looks as good as new. Also, Classic Collision got the job finished 8-9 days early so we could get back in our own car.😀" Read more

"It was done be for the estimated date."

"I was blown away by the communication. I have never worked with a company that provided such wonderful communication."

"They kept me updated at least twice per week. I NEVER had to call to check how the repairs were coming along."

"I got pretty consistent text updates throughout the repair process which was great. Informative but didnt bog down my ..." Read more

"... They truly went above and beyond my expectations. They stayed in contact in regards to the timeline of the repair process without being overbearing. Their customer ..." Read more

"Every thing was great Occasional updates would be nice"

Adam (Kia owner) reviewed 8/4/26

Jennifer (Chevrolet owner) reviewed 8/4/26

They did a great job on my pickup truck.

Matthew (Nissan owner) reviewed 8/3/26

Michael (Ford owner) reviewed 8/3/26

You guys were incredible! I loved having the text updates! Keep me posted on when I need to come back in to get the decals on!

Clifford (Dodge owner) reviewed 7/31/26

The whole team made this experience so easy. I was notified daily of the status and received the vehicle back earlier than promised. I have dealt with several issues in the past when dealing with repair shops but this was by far the best experience I’ve ever dealt with. Jamie and David were both very professional and did exactly what they said they were going to do. Five star service and absolutely no hassle. We have finally found our new service center. Great Job!!

Charity (Subaru owner) reviewed 7/31/26

The staff was very polite and kept me up to date on the status of my vehicle. Super knowledgeable and fantastic customer service.

Phillip (Lexus owner) reviewed 7/31/26

John (Honda owner) reviewed 7/30/26

Outstanding job.

Randolph (Mercedes-Benz owner) reviewed 7/30/26

Great service, great work! Thanks

Trent (Dodge owner) reviewed 7/30/26

Carlos (Hyundai owner) reviewed 7/27/26

Repairs were as quick as they could ..everything looks great.. the staff was super friendly.

Susan (Subaru owner) reviewed 7/27/26

Workmanship and attention to detail is awesome. It told us that they treated my car as if it was their own. Will definitely recommend to friends and others. Thank you all so much!!!

The quality of care used on my car and the precision of repairs will definitely be passed on to others we encounter. The staff is among g the best we have ever worked with and it was a pleasure meeting and doing business with Classic!! Will highly recommend to friends, family and coworkers!!!

Looks amazing. Can't tell where the damage was. Very professional, always informed, and super awesome people!!

Very courteous, professional and warm, very knowledgeable and caring!!

Sandra (Volkswagen owner) reviewed 7/25/26

All of the staff from the scheduling to the service writer were amazing. Its a breathe of fresh air to find a company that actually cares about their work

Ingrid (Kia owner) reviewed 7/23/26

All the employees I interacted with were very friendly. I had many questions about the process, and they answered them all clearly and kindly. The work done on my car was exceptional, and they kept me updated on the progress every step of the way. I would recommend this place without hesitation.

Everyone was nice and answered my questions

Felicia (Dodge owner) reviewed 7/23/26

Anonymous (GMC owner) reviewed 7/22/26

Jason (Toyota owner) reviewed 7/22/26

Overall experience was great.

The customer service and body work is great. There are a few dust particles in the clear coat. In the right angle/light there is a discolor near the edge of hood. The right side roof trim won't completely seat. I'm not expecting perfection, but happy with the work.

Everyone is friendly and professional. The status texts are appreciative. The whole process was simple.

Bradley (GMC owner) reviewed 7/21/26

Henry (Chevrolet owner) reviewed 7/20/26

Alex (Chevrolet owner) reviewed 7/20/26

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Most auto body shops offer a written warranty on their repairs. Check with your auto body shop to understand their warranty.

Classic Collision Crestview

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Classic Collision Crestview

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (1,443)

1,271 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0